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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

OneTouch is a user-friendly application that enables individuals to efficiently send claims or statements to Apex, access the Apex website, and review previously submitted claims directly from their computer's desktop. For OneTouch to function properly, users must register with Apex EDI and establish a username and password. Once these credentials are set up, users can configure OneTouch to take full advantage of its various features. The OneTouch Search function lets users easily locate their claim and statement files submitted to Apex, offering a convenient way to access this information right from their desktop. Within the search feature, users can look for specific patient names, subscriber IDs, and a variety of other criteria. After initiating a search by clicking the search button, users are automatically logged into their Apex webpage to view the search results. To start the search process, simply select your desired search criterion using the dropdown menu represented by a magnifying glass. This streamlined approach not only saves time but also enhances the overall user experience when managing claims and statements.

Description

OneTouch Health is an all-encompassing cloud-based care management software solution designed to provide care organizations with an integrated digital environment for overseeing and coordinating every facet of care delivery and operational activities, enabling teams to minimize administrative tasks, enhance compliance, and dedicate more time to client interaction; this platform features sophisticated scheduling and staffing capabilities with real-time updates and skill-based assignment, customizable digital care plans that synchronize live, medication management alongside eMAR tracking, and centralized client records that can be accessed via both web and mobile platforms. Additionally, it includes tools for workforce management, encompassing HR documentation, training and eLearning oversight, payroll processing, invoicing, and compliance tracking, all equipped with audit-ready reporting and alerts that bolster governance and prepare organizations for regulatory compliance across various services. OneTouch is versatile enough to support diverse care environments, such as domiciliary and supported living, residential aged care, and day services, ensuring that organizations can tailor their care approaches effectively. The platform ultimately aims to streamline operations while enhancing the quality of care provided to clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DentiMax Yes 
OpenPM Yes 

Integrations

DentiMax No 
OpenPM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Apex EDI

Founded

1995

Country

United States

Website

onetouch.apexedi.com/UserGuide/OneTouchUserGuide.htm

Vendor Details

Company Name

OneTouch Health

Founded

2014

Country

Ireland

Website

www.onetouchhealth.net

Product Features

Claims Processing

Adjustor Management No 
Case Management No 
Claim Resolution Tracking No 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management No 
Electronic Claims No 
Forms Management No 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

Product Features

Home Care

Billing & Invoicing No 
Care Plan Management No 
Caregiver Management No 
Client Management No 
Field Communication No 
Insurance Management No 
Payroll Management No 
Scheduling No 
Visit Verification No 

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