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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Users have the option to submit a web-based ticket, ensuring that their information is securely stored in the administrative section while notifying your staff of the request. Additionally, our customer support software features a robust knowledge base designed to assist in educating your clients effectively. Customers can conveniently send their inquiries via email, and the system can be configured to automatically generate a support ticket from those emails, alerting your staff instantly. Furthermore, customers will have the ability to request live chat assistance directly from your website, where you can place chat icons on any page to indicate your availability. You also have the flexibility to initiate chats with visitors on your site. The Omnistar Knowledge Base package equips you with all the essential tools to develop a quick, user-friendly, and efficient knowledge base system for your customers, making it simple to manage. This comprehensive solution not only enhances customer support but also improves overall user satisfaction by providing immediate access to information.

Description

Tribuco Knowledge Base empowers you to deliver health and safety micro training induction videos, toolbox talks, and quality control training directly to the mobile devices of your employees. You can select from a vast library of high-quality, pre-made health and safety or wellness micro videos, or even design your own content, enabling you to efficiently send training materials to your workforce while also tracking their progress. With Tribuco Knowledge Base Microtraining, you can effectively train and inform both your staff and contractors, ensuring they are well-versed in company policies and protocols. The platform simplifies the distribution and oversight of health and safety training, making it an ideal solution for enhancing quality control and compliance across your organization. Additionally, this robust system facilitates ongoing education, fostering a culture of safety and awareness in the workplace.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Ads
MySQL

Integrations

Google Ads
MySQL

Pricing Details

$27 per month
Free Trial
Free Version

Pricing Details

$6.50 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Omnistar

Founded

1999

Country

United States

Website

omnistarkbase.com/knowledge-management-software.htm

Vendor Details

Company Name

Tribuco Knowledge Base

Founded

2015

Country

United Kingdom

Website

tribucoknowledgebase.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Microlearning

Adaptive Learning
Asynchronous Learning
Built-In Course Authoring
Content Library
Evaluation Management
Gamification
Leaderboards
Progress Tracking
Quizzes
Rewards Management

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