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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Omnia360 is an advanced customer care and billing solution that utilizes multi-threaded billing engines equipped with multi-cycle billing functionality. Our comprehensive billing and CRM software features tools for batch treatment processing, alongside customizable bill messaging options and triggers. With our online billing software, you can take advantage of incredibly versatile product modeling, enabling sophisticated pricing strategies for packages, promotions, and contracts. Experience the flexibility to fully configure various plans, which include flat rate, block, tiered, account, multi-service, and location-based rating structures. Our customer billing software streamlines your billing processes through automation, enhancing efficiency across the board. Furthermore, the batch treatment tools designed for late fees, notifications, non-payment suspensions, disconnections, and write-offs contribute to a significant boost in operational productivity. By integrating these features, businesses can optimize their billing operations and improve overall customer satisfaction.

Description

You can now devote more time to expanding your business while minimizing the time spent on dull manual CDR billing tasks. A wide array of telecom reporting, invoicing, and management solutions is designed to enhance your efficiency and increase your profit margins. Customers of WebCDR Billing enjoy full access to all billing software features, which are available around the clock at no additional cost. You also benefit from complimentary technical support, and we can typically establish your account in 24 hours or less. With a multitude of telecom reporting, invoicing, and management tools at your disposal, you will be able to effectively monitor critical network performance metrics, such as quality of service (QoS), profit margins, and network alerts. Choose from 28 different widgets presented in over a dozen screen layouts, including a dedicated design optimized for iPad users, ensuring that you have everything you need at your fingertips. This comprehensive suite of tools not only streamlines your billing processes but also empowers you to make informed decisions that drive growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

unTill No 

Integrations

unTill Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CHR Solutions

Founded

1937

Country

United States

Website

www.chrsolutions.com/customer-care-and-billing/

Vendor Details

Company Name

WebCDR

Website

www.webcdr.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal Yes 
Service Order System Yes 
VoIP No 

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems No 
Provisioning No 
Rating Yes 
Self Service Portal No 
Service Order System No 
VoIP Yes 

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