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support

Description

Omago functions as a round-the-clock AI customer service representative designed specifically for small businesses in Hong Kong and other regions. It efficiently handles customer inquiries on your website and WhatsApp in Cantonese, English, and Mandarin, utilizing your business information to qualify leads and schedule appointments without requiring any coding skills. Many businesses invest significant resources to attract customers to their online platforms, only to lose potential sales after hours due to a lack of responsiveness. Omago effectively bridges this gap by providing answers akin to those from your top employee, available at any time and in the language preferred by the customer. The setup process is straightforward and requires no coding knowledge; simply connect your website, train the AI on essential business information, and you can go live in a matter of minutes. With clear and transparent pricing, including a free tier for initial use, Omago allows you to test its capabilities risk-free by pasting your website URL and posing your own questions. By doing so, businesses can verify the service's effectiveness before making any financial commitments.

Description

Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

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Integrations

Facebook
Google Analytics
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
WordPress
X (Twitter)
Zendesk

Integrations

Facebook
Google Analytics
LinkedIn
NetSuite
Parsey
Salesforce Agentforce Service
WordPress
X (Twitter)
Zendesk

Pricing Details

$49/month
Free Trial
Free Version

Pricing Details

$19.95 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Omago

Founded

2026

Country

Hong Kong

Website

omago.ai

Vendor Details

Company Name

Velaro

Founded

2000

Country

United States

Website

www.velaro.com

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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