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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Keep track of user feedback and changelogs, ensuring you engage in direct communication with your users. Take the time to analyze and comprehend user challenges, following up as necessary. Coordinate with your team to ensure everyone is aligned on the action plan. Enhance feature visibility and user adoption through a centralized announcements hub. Utilize our AI to analyze and detect patterns effectively, ensuring you build the right solutions. Whenever you implement a feature that users have requested, make sure to send personalized 1:1 messages to inform them. Transform your insights into actionable tasks for your team, and deliver key announcements directly within the app itself. Customize the notifications to fit your user interface without any coding required. Create a dedicated site where users can conveniently review past feature updates at their own pace. This will not only enhance feature adoption but also establish a consistent shipping rhythm, fostering trust and credibility. Olvy was meticulously developed by a seasoned team with a focus on security, privacy, and compliance from the very beginning, ensuring that both your data and your users' data remain secure. Additionally, this commitment to user safety reinforces the trust users place in your platform.

Description

ShipLog is a cloud-based tool designed for gathering customer feedback and facilitating release communications, specifically aimed at individual SaaS entrepreneurs and small product development teams. It features a public feedback board where users can propose enhancements and cast votes, complete with status filtering options and optional moderation capabilities. Teams are able to create a public changelog using Markdown, categorize updates, and provide an RSS feed, all while keeping users informed by updating the statuses of requests as they are completed. An embeddable JavaScript widget allows users to submit their feedback or view updates directly within an application, and the option for verified-user voting links feedback submissions to authenticated users. Additionally, ShipLog offers a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can utilize to search through and summarize feedback, adjust item statuses, and create or release changelog updates. The platform includes a free plan that accommodates up to 10 feedback items and 10 changelog entries, while the premium plan eliminates these limits and removes branding for projects requiring additional features. With these tools, teams can efficiently manage customer insights and communicate changes effectively.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Asana Yes 
ClickUp Yes 
Crisp Yes 
Discord Yes 
GitHub Yes 
Google Chrome Yes 
Google Play Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
Microsoft Teams Yes 
Model Context Protocol (MCP) No 
Slack Yes 
Telegram Yes 
X (Twitter) Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Asana No 
ClickUp No 
Crisp No 
Discord No 
GitHub No 
Google Chrome No 
Google Play No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Jira No 
Linear No 
Microsoft Teams No 
Model Context Protocol (MCP) Yes 
Slack No 
Telegram No 
X (Twitter) No 
Zapier No 
Zendesk No 

Pricing Details

$24 per month
Free Trial No 
Free Version Yes 

Pricing Details

$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Olvy

Country

United States

Website

olvy.co

Vendor Details

Company Name

ShipLog

Country

Canada

Website

shiplog.ca

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives