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Description

Olo is the leading platform for on-demand commerce that powers the digital transformation of the restaurant industry. Olo's enterprise SaaS engine allows brands to maximize the convergence between digital and brick-and mortar operations by processing millions of orders every day. The Olo platform gives brands the ability to capture consumer demand and manage orders across all channels. Olo customers have access to over 100 technology partners and can create digital experiences with the most flexible and flexible restaurant commerce ecosystem. Olo is used by over 500 restaurants to increase digital sales, maximize profitability and maintain direct consumer relationships. Acquired Wisely, a leader in customer intelligence and engagement platforms for restaurants, in October 2021

Description

dinerr is a comprehensive cloud-based platform designed for restaurant owners, managers, and front-of-house personnel. It provides an array of features including digital menus, QR code ordering, guest payment processing, and options for online pickup and delivery service. The platform's dashboard efficiently manages live orders, kitchen operations, table assignments, reservations, waitlists, guest communication, and analytics. Additionally, dinerr Mobile empowers staff to oversee orders and table management via iPhone, iPad, and Android devices, while the web application is accessible through any browser. The Pro version enhances the experience with advanced reservation, table management, analytics, and staffing tools, while the Premium tier introduces AI-driven phone answering, Google Business Profile management, review tracking, staff rostering, payroll-hour monitoring, and various POS integrations. Restaurants can integrate with services like Square, Clover, Uber Direct, and QuickBooks Online when available. Global access to menus and management features is offered, although payment processing and partner integrations may vary by country and provider. The Free Plan provides essential functionalities such as digital menus, QR ordering, and guest payments, while the premium plans come with a 14-day free trial period, allowing potential users to explore the platform's capabilities before committing. Overall, dinerr aims to streamline restaurant operations and enhance customer experiences across various locations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bite Kiosk Yes 
BuyerGenomics Yes 
Fiserv Yes 
Heartland Payment Processing Yes 
Hostie Yes 
Oracle MICROS POS Yes 
PAR Engagement Yes 
PAR POS Yes 
PDQ POS Yes 
POSitouch Yes 
Paytronix Yes 
QuickBooks Online No 
SOCi Yes 
SevenRooms Yes 
Stripe No 
TRAY Yes 
Uber Eats Yes 
Yelp Guest Manager Yes 
Yext Yes 
me&u Yes 

Integrations

Bite Kiosk No 
BuyerGenomics No 
Fiserv No 
Heartland Payment Processing No 
Hostie No 
Oracle MICROS POS No 
PAR Engagement No 
PAR POS No 
PDQ POS No 
POSitouch No 
Paytronix No 
QuickBooks Online Yes 
SOCi No 
SevenRooms No 
Stripe Yes 
TRAY No 
Uber Eats No 
Yelp Guest Manager No 
Yext No 
me&u No 

Pricing Details

Visit the Contact Us page on our website to get in touch with our team for pricing details.
Free Trial No 
Free Version No 

Pricing Details

$0/month subscription
Free Plan ($0). Pro and Premium include a 14-day trial of Premium features; a card is required at signup, and the selected paid plan starts after the trial unless canceled or downgraded. Annual billing is advertised at 20% less than monthly billing. Free guest card payments incur a 1% dinerr platform fee plus Stripe processing charges; Pro and Premium waive dinerr’s fee. White-glove onboarding is a $499 one-time add-on for paid plans. Optional AI Phone Plus is $99/month (1,500 minutes, then $0.10/minute); AI Phone Max is $249/month (1,500 minutes, then $0.22/minute).
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Olo

Founded

2005

Country

United States

Website

www.olo.com

Vendor Details

Company Name

dinerr LLC

Country

United States

Website

dinerr.com

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services No 
For Freight No 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback Yes 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing Yes 
Sales Trend Analysis Yes 
Supports Loyalty Program Yes 

Online Ordering

Integrated Gift Cards No 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing Yes 
Store Locator No 
White-Label Yes 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management No 

Restaurant Marketing

Advertising Management No 
CRM Yes 
Customer Data Platform Yes 
Email Marketing Yes 
Feedback Management Yes 
Loyalty Management No 
Marketing Automation Yes 
Menu Management Yes 
Online Ordering Yes 
Personalization Yes 
Promotion Management Yes 
SMS Marketing Yes 
Social Media Management No 
Website Builder Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing Yes 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking No 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization No 
Text/SMS Communications Yes 
Waitlist Management Yes 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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