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features
design
support

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Description

Olo is the leading platform for on-demand commerce that powers the digital transformation of the restaurant industry. Olo's enterprise SaaS engine allows brands to maximize the convergence between digital and brick-and mortar operations by processing millions of orders every day. The Olo platform gives brands the ability to capture consumer demand and manage orders across all channels. Olo customers have access to over 100 technology partners and can create digital experiences with the most flexible and flexible restaurant commerce ecosystem. Olo is used by over 500 restaurants to increase digital sales, maximize profitability and maintain direct consumer relationships. Acquired Wisely, a leader in customer intelligence and engagement platforms for restaurants, in October 2021

Description

It goes without saying that rising food and labor expenses are causing significant stress, making it increasingly difficult to find reliable employees. Almost every vendor seems to be increasing their prices, leading to a situation where the joy in the business is fading, and survival has become the main focus. We are often preoccupied with managing the chaotic demands of the back end, but we must not forget the customers who are the reason we are in this industry. Eventually, when operational challenges take precedence, adjustments will be necessary since prioritizing customers is essential; otherwise, competitors will gladly step in to claim their loyalty. While our guests should always come first, it is crucial to recognize that without maximizing revenue to meet soaring costs, we risk losing both our menu and the team that creates the dining experiences our patrons expect. Therefore, striking a balance between operational sustainability and customer satisfaction is paramount for long-term success in the business.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Caviar
DoorDash
Elavon
Fiserv
Givex
Grubhub
Marigold Engage+
Mobivity
Oracle MICROS POS
Ovation
PAR Engagement
POSitouch
Paytronix
Qu
SMG
SessionM
SevenRooms
TipHaus
Yumpingo
mParticle

Integrations

Caviar
DoorDash
Elavon
Fiserv
Givex
Grubhub
Marigold Engage+
Mobivity
Oracle MICROS POS
Ovation
PAR Engagement
POSitouch
Paytronix
Qu
SMG
SessionM
SevenRooms
TipHaus
Yumpingo
mParticle

Pricing Details

Visit the Contact Us page on our website to get in touch with our team for pricing details.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Olo

Founded

2005

Country

United States

Website

www.olo.com

Vendor Details

Company Name

RestaurantConnect

Website

www.restaurantconnect.com

Product Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Online Ordering

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Alternatives

Alternatives

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