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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

24/7 Obi is an intelligent chatbot designed to assist visitors with inquiries regarding your products or services around the clock, enhancing the likelihood of converting visitors into paying customers. Highlighted Features: A fully customizable interface that is devoid of any third-party branding or hyperlinks. A comprehensive knowledge base that equips the AI chat with detailed information about your offerings for more thorough responses. An adjustable in-chat call-to-action button aimed at boosting conversions, whether for subscriptions, phone calls, appointments, and more. Compatibility with all leading website and ecommerce platforms such as Wix, Squarespace, Shopify, and WooCommerce, ensuring broad accessibility and ease of integration.

Description

SmartBot is a sophisticated chatbot solution powered by artificial intelligence, specifically crafted for Shopify retailers to enhance customer service, boost conversion rates, and streamline post-purchase processes. It adheres to Shopify's performance standards and merchant value criteria. The platform features context-aware responses based on the store's offerings, including products, pages, orders, and policies, enabling it to efficiently respond to customer inquiries, monitor orders, manage returns and exchanges, suggest products, and deliver personalized support around the clock. Additionally, SmartBot offers customizable chat widgets for branding, supports multiple languages, allows for live agent transitions when necessary, and integrates seamlessly into Shopify with little to no coding required. Merchants find significant value in how SmartBot alleviates the burden of manual customer support, enhances response times, and promotes increased sales through effective upselling, tailored recommendations, and exceptional service. This level of automation and personalization ultimately transforms the shopping experience for customers and merchants alike.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Shopify

Integrations

Shopify

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Obi Helper

Founded

2024

Country

Portugal

Website

www.obihelper.com

Vendor Details

Company Name

BestChat

Founded

2021

Country

Canada

Website

www.bestchat.com/smartbot.html

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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