Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 8 Ratings

Total
ease
features
design
support

Description

Patients today are increasingly acting as online consumers, often finding traditional healthcare systems to be limiting and exasperating. OX. Waiting Room enhances patient involvement by offering a cloud-native solution that streamlines the process of setting appointments, as well as obtaining necessary consents and information. To further improve attendance, automated reminders are sent prior to appointments, and the waiting room software keeps patients informed of any delays, ensuring that meetings commence only when all parties are prepared. Additionally, virtual consultations can be conducted through Microsoft Teams, allowing for secure video conferencing that minimizes travel time and enhances convenience for both patients and healthcare providers. By facilitating online appointments, OX. Waiting Room ensures real-time notifications for any changes, allowing meetings to start punctually with all electronic health records at hand. Furthermore, Teams' advanced video conferencing and transcription capabilities contribute to a smoother follow-up experience, ultimately enhancing overall patient satisfaction. This innovative approach not only increases engagement but also reshapes the standard for what patients can expect from their healthcare interactions.

Description

Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aidbox FHIR Platform Yes 
Akamai No 
Amazon CloudFront No 
Android No 
Apache Cordova No 
Apple iOS No 
AspDotNetStorefront No 
Cloudflare Workers No 
F5 BIG-IP No 
Java No 
JavaScript No 
Lua No 
Magento No 
Microsoft 365 Yes 
Microsoft Teams Yes 
Node.js No 
Python No 
React No 
Ruby on Rails No 
Salesforce Agentforce Commerce No 

Integrations

Aidbox FHIR Platform No 
Akamai Yes 
Amazon CloudFront Yes 
Android Yes 
Apache Cordova Yes 
Apple iOS Yes 
AspDotNetStorefront Yes 
Cloudflare Workers Yes 
F5 BIG-IP Yes 
Java Yes 
JavaScript Yes 
Lua Yes 
Magento Yes 
Microsoft 365 No 
Microsoft Teams No 
Node.js Yes 
Python Yes 
React Yes 
Ruby on Rails Yes 
Salesforce Agentforce Commerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OX. Digital Health

Country

United States

Website

www.oxdh.health/services/ox-waiting-room/

Vendor Details

Company Name

Queue-it ApS

Founded

2010

Country

Denmark

Website

queue-it.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Load Balancing

Authentication Yes 
Automatic Configuration No 
Content Caching No 
Content Routing Yes 
Data Compression No 
Health Monitoring No 
Predefined Protocols No 
Redundancy Checking No 
Reverse Proxy No 
SSL Offload No 
Schedulers No 

Alternatives

Alternatives

Vecna Reviews

Vecna

Vecna Technologies
Jonot Reviews

Jonot

Jonot Oy