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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ORION is an innovative data security platform designed specifically for AI, replacing outdated rule-based Data Loss Prevention (DLP) methods by autonomously comprehending and overseeing sensitive data transfers across various channels, including endpoints, cloud services, email, SaaS applications, web platforms, storage systems, and more, utilizing intelligent insights rather than fixed policies. By employing advanced context-aware AI agents, it effectively categorizes both structured and unstructured data, tracks data lineage, monitors identity along with environmental indicators, and identifies subtle signs of risky or abnormal activities that may suggest data exfiltration, enabling organizations to avert leaks in real-time while significantly reducing false positives and requiring minimal initial configuration. Furthermore, ORION is adept at continuously adapting to normal business activities and data movements, allowing it to differentiate genuine actions from possible threats, while also integrating seamlessly with identity and CRM systems to provide richer contextual information. In addition, it can optionally assist in policy enforcement for compliance purposes, all the while maintaining a primary focus on intent-aware detection and proactive prevention strategies. This makes ORION not only a powerful tool for safeguarding sensitive information but also a vital component in enhancing overall organizational security infrastructure.

Description

Introducing an automated support solution that facilitates exceptional experiences and outstanding service at scale. This innovative system can deflect up to 60% of incoming customer inquiries before any tickets are even generated, providing immediate responses at a significantly reduced cost. With your Percept.AI agent, complex tickets are effortlessly transferred to your human team, complete with detailed conversation summaries that enable agents to address tier two and three issues 5-10 times more efficiently. Additionally, you will benefit from comprehensive reports on customer intents through context-aware analytics, allowing you to foresee potential customer problems before they arise. Featuring superior natural language understanding with an impressive accuracy rate exceeding 95%, this technology is driven by our proprietary advancements developed by AI specialists from industry leaders like Google, Facebook, Amazon, and Y-Combinator. Furthermore, this solution not only streamlines support but also enhances overall customer satisfaction and loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bitbucket Yes 
Confluence Yes 
GitHub Yes 
GitLab Yes 
Gmail Yes 
Google Cloud Platform Yes 
Google Drive Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
monday service Yes 

Integrations

Bitbucket No 
Confluence No 
GitHub No 
GitLab No 
Gmail No 
Google Cloud Platform No 
Google Drive No 
Google Workspace No 
Microsoft 365 No 
Microsoft OneDrive No 
Microsoft Outlook No 
Microsoft Teams No 
Salesforce No 
Slack No 
monday service No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ORION

Founded

2024

Country

United States

Website

www.orionsec.io

Vendor Details

Company Name

Percept.AI

Founded

2016

Country

United States

Website

percept.ai

Product Features

Data Loss Prevention

Compliance Reporting Yes 
Incident Management Yes 
Policy Management Yes 
Sensitive Data Identification Yes 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language No 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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