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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

OKKAMI Inc. was established in 2016 to serve travelers and improve all aspects of their travel experience. We offer a platform for IoT and guest engagement technology to businesses in the hospitality sector. This allows them to better connect with customers, complete transactions, and improve customer satisfaction. The platform includes managed in-room devices as well as downloadable apps for iOS and Android. OKKAMI currently provides its products and features to more than 500 customers worldwide, in North America, Europe, Asia, and Europe. Our solution allows for seamless connection to third-party services through over 50+ integrations with top hospitality vendors. OKKAMI integrates with all major hotel systems, including PMS, POS and lighting. It also allows for loyalty programs, bookings, and other features.

Description

Scarlet Connect is an innovative cloud-based platform designed for the hospitality industry, specifically tailored to assist hotels in consolidating their sales efforts, enhancing guest interactions, managing reputations, and streamlining operational processes all within a single interface. This comprehensive solution empowers teams to optimize their tasks, increase bookings, and improve guest experiences without adding to their workload. By integrating essential tools such as a guest management system, sales prospecting capabilities, e-signature, credit card authorization, guest messaging, digital tipping, review responses, and reputation management, hotels can effectively connect with more group and individual guests prior to their stay, customize services during their visit, and gather valuable sentiment-driven insights to enhance revenue and boost positive feedback. Moreover, the sales prospecting feature accelerates the identification and outreach to potential leads, while automated guest messaging and request tracking facilitate quicker responses and alleviate the pressure on front desk staff. The platform's reputation management tools compile customer feedback and automate responses across leading review sites, ensuring that online ratings are both protected and improved. Ultimately, Scarlet Connect enables hotels to operate more efficiently and provide exceptional service that resonates with guests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Agilysys InfoGenesis
Agilysys Spa
Book4Time
Heroku
Infor CRM
Message Box
Opera
Oracle MICROS POS
Philips Interoperability Solutions
Priceline
SOTI MobiControl
Salto
Samsung Messages
Shopify
SimpleK
xnPOS

Integrations

Agilysys InfoGenesis
Agilysys Spa
Book4Time
Heroku
Infor CRM
Message Box
Opera
Oracle MICROS POS
Philips Interoperability Solutions
Priceline
SOTI MobiControl
Salto
Samsung Messages
Shopify
SimpleK
xnPOS

Pricing Details

$250
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OKKAMI

Founded

2016

Country

United States and Thailand

Website

www.okkami.com

Vendor Details

Company Name

Scarlet Connect

Founded

2022

Country

United States

Website

scarletconnect.com

Product Features

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Product Features

Alternatives

Alternatives