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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.

Description

Zinng serves as an AI receptionist that efficiently handles your business calls 24/7, using a warm and approachable voice. It not only schedules appointments and captures leads but also identifies emergencies and provides callers with booking links or follow-up messages. Every conversation is transcribed and neatly organized in a dedicated inbox, allowing you to oversee all your customer interactions, including SMS, in one convenient location. Zinng seamlessly integrates with your current tools, ensuring that leads and appointments are automatically routed to the systems you already utilize. Our dedicated team manages the entire setup process for your AI agent, eliminating any need for you to navigate the setup alone. Compliant with HIPAA regulations, Zinng operates in both the US and Canada, and it even offers a 14-day free trial for new users to experience its benefits firsthand. You can streamline your business communications effortlessly with Zinng.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Integrations

CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$49/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Numa

Founded

2019

Country

United States

Website

www.numa.com

Vendor Details

Company Name

Zinng

Founded

2025

Country

United States

Website

zinng.ai/

Product Features

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