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Average Ratings 0 Ratings
Description
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
Description
Empower your service advisors to become tire specialists with effective sales tools that provide real-time inventory and pricing information from all suppliers within seconds. TireConnect offers an in-store solution that equips advisors to assist customers throughout the tire purchasing process while also creating chances for upselling additional services. In 2017, online sales reached an impressive 16.7 million tires, highlighting a significant market opportunity. Without the need for installation, TireConnect integrates effortlessly with your website and Facebook page, allowing customers to browse your complete inventory whenever and wherever they choose. To maintain a competitive advantage and establish yourself as the top destination for tires in your area, it is essential to have a robust online sales tool that ensures your inventory is readily available to customers at all times. Experience TireConnect’s hassle-free e-commerce integration that propels your online sales strategy forward in no time, transforming your business potential. With these tools at your disposal, you can greatly enhance customer satisfaction and drive sales growth.
API Access
Has API
API Access
Has API
Integrations
ASA Cornerstone
AutoFluent
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Integrations
ASA Cornerstone
AutoFluent
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Numa
Founded
2019
Country
United States
Website
www.numa.com
Vendor Details
Company Name
Bridgestone
Founded
2015
Country
Canada
Website
www.tireconnect.ca
Product Features
Product Features
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management