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Description
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
Description
TensorLinks FrontDesk is a specialized AI solution designed for dental practices and dental service organizations (DSOs) to efficiently oversee front-office functions across various locations.
The front desks in dental clinics frequently face an overwhelming volume of incoming calls, patient communications, appointment scheduling, rescheduling requests, missed calls, follow-up reminders, and after-hours inquiries, which can be particularly challenging for multi-location dental organizations due to the complexity involving numerous clinics, staff roles, and patient processes.
By utilizing AI-driven voice and text agents tailored for dental operations, TensorLinks enables dental teams to effectively handle this operational burden. The platform is capable of responding to calls, managing patient texts, scheduling and rescheduling appointments, recovering missed calls, conducting outbound outreach, facilitating recall campaigns, and dispatching reminders, all while working to minimize no-show rates. With its round-the-clock availability and support for multiple languages, dental clinics can enhance patient engagement without the need to increase front-desk personnel. This innovative approach not only streamlines operations but also improves patient satisfaction and clinic efficiency.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Integrations
CDK Global
DealerBuilt
Dealertrack DMS
ERA-IGNITE
PBS DMS
Tekion
VinSolutions Connect CRM
Xtime
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Numa
Founded
2019
Country
United States
Website
www.numa.com
Vendor Details
Company Name
TensorLinks AI
Founded
2026
Country
UnitedStates
Website
tensorlinks.com
Product Features
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning