Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your utility's lifeblood are your customers. Your success is measured by their satisfaction. Modern technology gives staff the ability to empower them and provide consistent customer service at every touchpoint. NorthStar Customer Information System, (CIS), helps utilities manage millions in customer accounts and utility bills each month. NorthStar CIS supports all customer interactions, from new account setup to credit history profiling. It is a robust, reliable and highly configurable suite of applications.
Description
At eStar, we prioritize our clients' success above all else, collaborating with some of the top retailers across Australasia to achieve growth that consistently surpasses market expectations. Our goal is to create and provide the finest commerce solutions in the world, thereby empowering our clients to thrive. By working together, we enhance brand experiences that resonate with consumers. The previous implementations have shown that digital storefronts can significantly impact in-store sales, necessitating a robust omnichannel experience that is seamlessly integrated with an eCommerce platform to support physical retail operations. eStar boasts an impressive history of successful project executions, with our dedicated team, strategic methodology, and comprehensive services being pivotal in fostering long-lasting client relationships. Our reputation is built on our proven enterprise-level eCommerce platform, which is trusted by esteemed clients such as David Jones, Country Road Group, Briscoe Group, Air New Zealand, Bed Bath & Beyond, and Stirling Sports, among others. We continuously innovate and enhance our platform to ensure it remains feature-rich and capable of meeting the evolving needs of our clients. In this dynamic retail landscape, eStar stands out as a reliable partner for businesses aiming to elevate their eCommerce capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
CheddrSuite
Yes
Eat App
Yes
Fresh KDS
Yes
Legion
Yes
Starshipit
No
Integrations
CheddrSuite
No
Eat App
No
Fresh KDS
No
Legion
No
Starshipit
Yes
Pricing Details
$250000.00/one-time
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Northstar Utilities
Founded
1976
Country
Canada
Website
www.northstarutilities.com
Vendor Details
Company Name
eStar
Country
Australia
Website
www.estaronline.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
No
Water
No
Work Order Management
Yes
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No