Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Provide assistance to your customers whenever and wherever they require it! Incorporate customer support chat into your website, mobile platform, applications, and even your Facebook page. Utilize the same tool for internal communication with your colleagues that you employ for customer service. Establish group chats focused on teams and specific topics, while also having the option to engage in private one-on-one conversations. The team chat feature, complete with notifications, enhances agent response times, facilitates the transfer of invaluable knowledge, and boosts overall team productivity. Ninchat's customer service platform is equipped with robust administrative tools and comprehensive analytics. You can monitor customer feedback, user engagement, wait times, access chat logs, and a variety of other metrics. Personalize your chat experience with your choice of design, language, greeting messages, and authentication preferences. Ninchat is fully customizable and can be tailored to fit your specific requirements. Elevate the customer experience and foster loyalty by providing immediate support rather than making them wait for an email response. Seamlessly integrate live customer assistance into your sales process to drive successful transactions and minimize the risk of lost sales opportunities. By doing so, you create a more responsive and engaging environment for your customers.
Description
Provide Support Live Chat is an excellent customer support tool. It allows you to instantly assist customers via live chat. You can see their navigation on your website in real-time, guide them, or offer help proactively.
Provide Support offers the most reliable live chat service on the market. The company was established in 2003 and has been able to prove its credibility.
You can get live chat support from Provide Support:
All features included in any plan
Unlimited chats
Multiple domains support at no extra cost
Customizations possible for chat window and chat buttons
Embedded and popup chat windows
Operators can group together and have unlimited departments
Transfer files
Chat access restrictions flexible
Chat statistics that are powerful
Chat agent apps are included in the price
Uninterrupted product assistance 24/7
API Access
Has API
API Access
Has API
Integrations
BigCommerce
Desktop.com
Google Analytics
Honeycommb
Joomla!
Mailchimp
OnPrintShop
OpenCart
PrestaShop
Rambox
Integrations
BigCommerce
Desktop.com
Google Analytics
Honeycommb
Joomla!
Mailchimp
OnPrintShop
OpenCart
PrestaShop
Rambox
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$13/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ninchat
Country
Finland
Website
ninchat.com
Vendor Details
Company Name
Provide Support
Founded
2003
Country
United States
Website
www.providesupport.com
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking