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Description
Nexline serves as a digital phone or softphone, functioning as a self-contained application that utilizes your data plan. Similar to services like Google Voice or WhatsApp, it offers critical calling features along with a work container that effectively separates business and personal communications. By adding a secondary phone line to your existing personal device, Nexline eliminates the need to juggle multiple phones or intertwine work and leisure on the same gadget. When customers reach out to your business, they are welcomed by an automated attendant. For instance, if you have a trio of sales representatives, calls directed to the sales department can ring all three simultaneously, sequentially, or be sent to voicemail if unanswered. Team members have the flexibility to screen their calls, forward them, place callers on hold, add new participants, or transfer a call to a colleague, replicating all the functionalities of a traditional office phone on a mobile device. As more office workers adopt remote work, especially with at least one day a week spent at home, the capability to efficiently direct business calls to the appropriate person on the correct device becomes increasingly vital. This seamless integration of personal and professional communication ensures that no important call is missed, enhancing productivity and responsiveness in today’s fast-paced work environment.
Description
Quicktalk is a compact call center solution designed specifically for small enterprises. It enables business owners and startups to seamlessly establish phone support and handle customer communications from any device. Users can select a dedicated phone number for their business or retain an existing one, configure an auto-attendant with options such as personalized greetings, operational hours, call routing, and company announcements, all while enjoying unlimited calling capabilities. Additionally, Quicktalk harnesses advanced call center functionalities, including call recording, cascading calls, real-time call monitoring, and comprehensive call analytics tailored for smaller businesses. This software empowers entrepreneurs to enhance their customer service and streamline their communication processes effectively.
API Access
Has API
API Access
Has API
Integrations
Gmail
Magento
Shopify
Slack
Wix
WooCommerce
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nexys Mobile
Country
United States
Website
nexysmobile.com/business/
Vendor Details
Company Name
Quicktalk
Founded
2022
Country
France
Website
www.quicktalk.com
Product Features
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing