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Description
Next9.ai offers a sophisticated centralized dashboard that enhances and simplifies the on-call processes for engineering teams. By removing the need for tedious data collection and manual reporting, Next9.ai enables teams to address incidents more quickly and effectively. With a focus on user-friendliness and efficiency, this platform presents a range of robust features that help engineers prioritize urgent matters while reducing the burden of administrative duties. It facilitates incident tracking and resolution processes, ensuring smooth transitions during shift changes, which ultimately fosters better collaboration among team members. Additionally, Next9.ai equips teams with the tools necessary to make rapid, data-driven decisions, significantly boosting overall productivity.
Description
Runframe offers a solution for incident management and on-call scheduling specifically designed for engineering teams and is seamlessly integrated within Slack. By using the command /incident, teams can easily declare incidents, prompting Runframe to automatically create a dedicated channel, designate responders, and keep a comprehensive log of every action taken. The system also features on-call rotations paired with escalation policies that notify the appropriate individual if there is no response. To enhance operational efficiency, analytics monitor metrics like MTTR, MTTA, and on-call equity, while post-incident evaluations utilize timelines that are generated automatically for a detailed review. This ensures that teams can effectively learn from past incidents and continually improve their response strategies.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Slack
Pricing Details
$5 per user/month
Free Trial
Free Version
Pricing Details
$15/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Next9
Founded
2024
Country
United States
Website
www.next9.ai/
Vendor Details
Company Name
Runframe
Founded
2025
Website
runframe.io
Product Features
Dashboard
Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets
Product Features
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management