Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Next9.ai offers a sophisticated centralized dashboard that enhances and simplifies the on-call processes for engineering teams. By removing the need for tedious data collection and manual reporting, Next9.ai enables teams to address incidents more quickly and effectively. With a focus on user-friendliness and efficiency, this platform presents a range of robust features that help engineers prioritize urgent matters while reducing the burden of administrative duties. It facilitates incident tracking and resolution processes, ensuring smooth transitions during shift changes, which ultimately fosters better collaboration among team members. Additionally, Next9.ai equips teams with the tools necessary to make rapid, data-driven decisions, significantly boosting overall productivity.
Description
Runframe offers a solution for incident management and on-call scheduling specifically designed for engineering teams and is seamlessly integrated within Slack. By using the command /incident, teams can easily declare incidents, prompting Runframe to automatically create a dedicated channel, designate responders, and keep a comprehensive log of every action taken. The system also features on-call rotations paired with escalation policies that notify the appropriate individual if there is no response. To enhance operational efficiency, analytics monitor metrics like MTTR, MTTA, and on-call equity, while post-incident evaluations utilize timelines that are generated automatically for a detailed review. This ensures that teams can effectively learn from past incidents and continually improve their response strategies.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Slack
No
Pricing Details
$5 per user/month
Free Trial
No
Free Version
Yes
Pricing Details
$15/user/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Next9
Founded
2024
Country
United States
Website
www.next9.ai/
Vendor Details
Company Name
Runframe
Founded
2025
Website
runframe.io
Product Features
Dashboard
Annotations
No
Data Source Integrations
No
Functions / Calculations
No
Interactive
No
KPIs
No
OLAP
No
Private Dashboards
No
Public Dashboards
No
Scorecards
No
Themes
No
Visual Analytics
No
Widgets
No
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No