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Average Ratings 0 Ratings
Description
Next Identity is a powerful CIAM solution that helps businesses design and manage secure, flexible customer journeys. The platform provides tools for secure login, automated onboarding, and easy integrations, ensuring a seamless experience for users. With features like frictionless risk management, data migration, and detailed analytics, Next Identity allows businesses to securely manage customer identity data while enhancing engagement and simplifying digital transformation processes.
Description
According to the Harvard Business Review, a significant 73% of consumers engage with multiple channels—whether online or offline—throughout their shopping experience. This reality necessitates that businesses offer a consistent experience across all platforms. To achieve this goal, companies must maintain an up-to-date and dependable system that encompasses the entire history of customer interactions. Implementing plusoft Omni CRM is an ideal solution for creating a seamless experience that consolidates customer data. This technology not only scales effectively but also manages various multichannel workflows and integrates with existing legacy systems. Furthermore, the need for enhanced communication between health institutions and their patients has intensified, particularly due to social distancing measures, leading to a greater reliance on tools that centralize user information to ensure optimal care and engagement in every interaction. This shift highlights the increasing importance of integrating digital solutions in customer service strategies.
API Access
Has API
API Access
Has API
Integrations
Akamai Bot Manager
Akamai Identity Cloud
Auth0
DuoCircle
Okta
Salesforce
SendGrid
TeleSign
Twilio
Integrations
Akamai Bot Manager
Akamai Identity Cloud
Auth0
DuoCircle
Okta
Salesforce
SendGrid
TeleSign
Twilio
Pricing Details
$29/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Next Reason
Founded
2016
Country
United States
Website
nextidentity.io
Vendor Details
Company Name
Plusoft
Founded
1988
Country
Brazil
Website
plusoft.com/en/produtos/omni/
Product Features
Authentication
Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On
Customer Identity and Access Management (CIAM)
Access Certification
Access Management
Analytics / Reporting
Automatic User/Device Recognition
Behavioral Analytics
Credential Management
Data Security
Multi-Factor Authentication (MFA)
Privacy / Consent Management
Real Time Notifications
Self-Service Portal
Single Sign On
User Provisioning
Single Sign On
Biometric
Credential Management
Identity Federation
Multifactor Authentication
Password Management
Policy Management
Social Sign On
User Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management