Average Ratings 13 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

NewWaySERVICE is an online service order software to manage requests received from your customers. NewWaySERVICE allows you to track and manage your service requests, no matter your type of enterprise. Any kind of requests can be managed using NewWaySERVICE such as service, repair or maintenance requests. NewWaySERVICE allows you to track each service request (work order), from start to finish, and keep a record of the amount of time each of your technicians has spent on it. Of course, our software includes all main modules you would need to properly manage your service department such as Work orders, Equipment, Customers, Planning, Inventory, Service contracts and Guarantees, Web portal, etc. You can create a free trial account at NewWaySERVICE.com and start using it right away.

Description

i4Tradies is a Service Request App that offers a safe and fun way for Asset Owners & Occupants to find certified, local Installation, Repairs & Maintenance Service Suppliers. Request Multiple Quotes Enter your location and service type, and tell us about your requirements. Then, choose from a list repair and maintenance Field Service Suppliers from which you would like a quote! Check Supplier Credentials To make an informed decision, verify the insurance, licenses and certificates of your Field Service Supplier. Send us a Service Request The more information you provide about your project, the better your quote will be. You don't want to leave anything to chance, from choosing a service category, to job description, project urgency, and photos. Keep checking back! You are in complete control of your service requests, from beginning to end. You will be able to track your progress, receive invoices, and make payments in a new way to manage maintenance service requests.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

MessageMedia
QuickBooks Online

Integrations

MessageMedia
QuickBooks Online

Pricing Details

$27/month/user or less
Free Trial
Free Version

Pricing Details

0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OroLogic Inc.

Founded

1996

Country

Canada

Website

www.NewWaySERVICE.com

Vendor Details

Company Name

i4T Global

Founded

2017

Country

Australia

Website

i4tglobal.com/solutions/service-request-app/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Product Features

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Alternatives

Alternatives

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NewWaySERVICE Reviews

NewWaySERVICE

OroLogic Inc.