Average Ratings 13 Ratings
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Description
NewWaySERVICE is an online service order software to manage requests received from your customers.
NewWaySERVICE allows you to track and manage your service requests, no matter your type of enterprise. Any kind of requests can be managed using NewWaySERVICE such as service, repair or maintenance requests.
NewWaySERVICE allows you to track each service request (work order), from start to finish, and keep a record of the amount of time each of your technicians has spent on it.
Of course, our software includes all main modules you would need to properly manage your service department such as Work orders, Equipment, Customers, Planning, Inventory, Service contracts and Guarantees, Web portal, etc.
You can create a free trial account at NewWaySERVICE.com and start using it right away.
Description
Introducing a Comprehensive Job Tracking Solution in the Cloud! RepairsTracker (RT) is a versatile Job Tracking and Ticketing platform hosted in the cloud, tailored to cater to the requirements of businesses of any size, offering various levels of customization and workflow management. This innovative platform alleviates the burden of traditional paperwork, streamlining data management for organizations. Dynamic Dashboard. This feature empowers organizations to make informed business decisions and conduct benchmarking using real-time insights. Estimate Tracking. Instantly provide your clients with quick estimates, whether billable or complimentary, through a unique link, and effortlessly convert these estimates into actual jobs. Ticket Tracking. Generate interactive tickets equipped with robust, customizable options, and keep your customers informed with status updates sent directly to their email. Customer Management. Efficiently oversee your client relationships along with their repair requests, memberships, payment methods, history, and geographical locations. Supplier Management. Streamline the management of your suppliers by creating purchase orders and tracking returns for defective parts (RMA), ensuring a smooth operational flow. With RepairsTracker, businesses can not only enhance their productivity but also improve customer satisfaction through effective communication and management.
API Access
Has API
API Access
Has API
Integrations
QuickBooks Online
Pricing Details
$27/month/user or less
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OroLogic Inc.
Founded
1996
Country
Canada
Website
www.NewWaySERVICE.com
Vendor Details
Company Name
RepairsTracker
Country
Canada
Website
www.repairstracker.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Service Dispatch
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
