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API Access

Has API

API Access

Has API

Integrations

Salesforce Service Cloud
Slack
Amazon Connect
Dropbox
Five9
Genesys Cloud
Google Chrome
Google Drive
Jira Software
Kustomer
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams
Mozilla Firefox
NICE CXone
Salesforce Field Service Lightning
ServiceMax
ServiceNow
Talkdesk
Zendesk

Integrations

Salesforce Service Cloud
Slack
Amazon Connect
Dropbox
Five9
Genesys Cloud
Google Chrome
Google Drive
Jira Software
Kustomer
Microsoft Azure
Microsoft Dynamics 365
Microsoft Teams
Mozilla Firefox
NICE CXone
Salesforce Field Service Lightning
ServiceMax
ServiceNow
Talkdesk
Zendesk

Pricing Details

$0
Free Trial
Free Version

Pricing Details

$30/mo
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Neuron7.ai

Founded

2020

Country

United States

Website

neuron7.ai/

Vendor Details

Company Name

Shelf.io

Founded

2015

Country

United States

Website

www.shelf.io

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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