Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Neurobots is an advanced cloud-based conversational AI platform designed to enhance customer interactions across a variety of channels, including phone calls, website chat, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct, and email. The platform's AI assistants are equipped to handle a range of tasks such as responding to inquiries, conducting outbound calls, qualifying leads, gathering contact information, scheduling or modifying appointments in linked calendars, and delivering conversation summaries along with contact records to compatible CRM systems. Companies have the flexibility to tailor response knowledge, qualification criteria, appointment protocols, and human escalation processes through collaboration with an implementation partner. Various plans are available, providing AI assistants focused on lead generation, sales processes, analytical insights, and support after sales. Targeting small to mid-sized enterprises, Neurobots serves diverse sectors, including healthcare, trades, real estate, hospitality, agencies, and other service-oriented businesses. Additionally, all customer data is securely stored in Germany, ensuring compliance with local regulations. It is important to note that utilizing CRM, calendar, telephony, and messaging features may necessitate the creation of third-party accounts or could lead to additional charges.
Description
Fonio serves as an AI-driven phone assistant that operates continuously, managing calls and conversations with a level of human-like responsiveness. It is capable of receiving incoming calls, interpreting the requests of each caller, addressing frequently asked questions, gathering organized information, escalating urgent matters or specialized questions, arranging appointments, and providing transcripts or callback notes when staff members are unavailable. Businesses have the flexibility to customize the assistant's voice, language preferences, greeting message, in-call actions, escalation procedures, and post-call processes without needing to write any code. Additionally, Fonio efficiently manages multiple calls simultaneously, which helps teams minimize missed calls and reduce wait times during peak hours. Its multilingual capabilities encompass over 35 languages, enabling it to automatically identify the language spoken by the caller, respond suitably, and even switch languages mid-conversation if necessary. The assistant seamlessly integrates with various calendar tools, customer relationship management systems, databases, and internal platforms via native integrations and APIs, facilitating tasks such as checking availability, retrieving data, and logging information. With Fonio's advanced features, businesses can enhance their communication efficiency and improve overall customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
HubSpot CRM
Yes
Salesforce
Yes
WhatsApp
Yes
Cal.com
No
Calendly
No
Facebook Messenger
Yes
Google Calendar
Yes
Instagram
Yes
Mailchimp
No
Make
No
Integrations
HubSpot CRM
Yes
Salesforce
Yes
WhatsApp
Yes
Cal.com
Yes
Calendly
Yes
Facebook Messenger
No
Google Calendar
No
Instagram
No
Mailchimp
Yes
Make
Yes
Pricing Details
€299/month
Guest Assistant for holiday apartments, serviced apartments and aparthotels starts at €299/month for operators with 10–100 units. Standard plans: Basic €399/month (1 AI robot, 500 sessions) or Pro €599/month (4 AI robots, 1,000 sessions). Setup is €1,299 once. Prices are net plus VAT; phone numbers, call minutes, Meta WhatsApp fees and CRM/calendar licences are extra.
Free Trial
No
Free Version
No
Pricing Details
€99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Neurobots
Founded
2023
Country
Germany
Website
neurobots.tech/en
Vendor Details
Company Name
fonio
Founded
2024
Country
Austria
Website
www.fonio.ai/
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Alternatives
No Alternatives