Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Neurobots is an advanced cloud-based conversational AI platform designed to enhance customer interactions across a variety of channels, including phone calls, website chat, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct, and email. The platform's AI assistants are equipped to handle a range of tasks such as responding to inquiries, conducting outbound calls, qualifying leads, gathering contact information, scheduling or modifying appointments in linked calendars, and delivering conversation summaries along with contact records to compatible CRM systems. Companies have the flexibility to tailor response knowledge, qualification criteria, appointment protocols, and human escalation processes through collaboration with an implementation partner. Various plans are available, providing AI assistants focused on lead generation, sales processes, analytical insights, and support after sales. Targeting small to mid-sized enterprises, Neurobots serves diverse sectors, including healthcare, trades, real estate, hospitality, agencies, and other service-oriented businesses. Additionally, all customer data is securely stored in Germany, ensuring compliance with local regulations. It is important to note that utilizing CRM, calendar, telephony, and messaging features may necessitate the creation of third-party accounts or could lead to additional charges.
Description
Introducing Replicant, the world's pioneering autonomous contact center that delivers continuous, adaptable capacity for every customer interaction through advanced voice AI technology. Address customer concerns over the phone with seamless, lifelike AI-driven dialogues that effectively comprehend customer intent, leading to swift resolutions. Instantly respond to every incoming call and eliminate waiting times with round-the-clock service accessible at any time and from any location. Adjust your customer service capabilities up or down effortlessly without incurring excessive costs, needing to train additional agents, outsourcing, or preparing for seasonal shifts. Significantly lower your customer service expenses by only paying for the services you utilize, avoiding long-term commitments to capacity. Monitor overall customer satisfaction, analyze average handling times, and identify emerging trends such as competitor mentions, product defects, and upselling possibilities, enabling you to enhance your service like never before. This innovative approach not only streamlines processes but also empowers businesses to make data-driven decisions for continuous improvement.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Salesforce
Yes
Amazon Connect
No
Avaya Aura
No
Five9
No
Google Calendar
Yes
HubSpot CRM
Yes
Instagram
Yes
Kustomer
No
Microsoft Dynamics 365
Yes
NiCE CXone Mpower
No
Integrations
Salesforce
Yes
Amazon Connect
Yes
Avaya Aura
Yes
Five9
Yes
Google Calendar
No
HubSpot CRM
No
Instagram
No
Kustomer
Yes
Microsoft Dynamics 365
No
NiCE CXone Mpower
Yes
Pricing Details
€299/month
Guest Assistant for holiday apartments, serviced apartments and aparthotels starts at €299/month for operators with 10–100 units. Standard plans: Basic €399/month (1 AI robot, 500 sessions) or Pro €599/month (4 AI robots, 1,000 sessions). Setup is €1,299 once. Prices are net plus VAT; phone numbers, call minutes, Meta WhatsApp fees and CRM/calendar licences are extra.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Neurobots
Founded
2023
Country
Germany
Website
neurobots.tech/en
Vendor Details
Company Name
Replicant
Founded
2017
Country
United States
Website
www.replicant.com
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Alternatives
No Alternatives