Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Neura Wireless serves as an online platform designed for managing wireless operations tailored to businesses and IT service providers. It consolidates essential elements such as company lines, devices, carrier requests, approvals, bills, and account records all within a single portal. The platform facilitates workflows for various tasks, including phone requests, new line activations, upgrades, number transfers, carrier transitions, renewals, and employee separations, while keeping track of request statuses through carrier confirmations. Its inventory system integrates carrier data, linking lines to specific users, offices, and departments for better organization. The billing features are equipped to alert users to charges that exceed plan limits, monitor promised credits, identify dormant lines, and assist in resolving disputes and managing departmental cost allocations. Moreover, the approval processes and policies regarding devices or plans ensure that requests undergo proper review. This versatile platform is compatible with major carriers like AT&T, T-Mobile, and Verizon, and it can seamlessly integrate with customers' existing mobile device management systems. Additionally, clients have the option to operate the platform independently or to utilize managed mobility services that handle carrier tasks and provide tier-one help desk support when needed. Overall, Neura Wireless streamlines wireless management, enhancing operational efficiency for its users.
Description
Assist in formulating policies, designing structural frameworks, and establishing and achieving your mobility objectives. This includes the acquisition, setup, and rollout of new devices as well as the implementation of the MMS system on currently used devices. Alleviate the financial and operational strain on your IT team: Our fully-equipped Help Desk is available around the clock to support your mobile device users. Enhance decision-making for management and executives by providing instant reports and comprehensive analytics regarding device usage. Keep track of corporate email communications, device roaming metrics, adherence to company policies, and the provisioning and updating of devices. Safeguard against unauthorized network access from lost or stolen devices, phase out outdated devices from the system, and maintain security through factory resets before recycling. Furthermore, ensure a seamless user experience by regularly updating device policies and offering training sessions to keep users informed.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Pricing is scoped and quoted based on the number of lines and the services selected.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Neura Wireless
Founded
2025
Country
United States
Website
www.neurawireless.com
Vendor Details
Company Name
Wireless Watchdogs
Founded
2001
Country
United States
Website
www.wirelesswatchdogs.com
Product Features
Wireless Expense Management
CRM
No
Custom Rate Plans
No
Discount Management
No
Metered Billing
No
Move / Add / Change Options
No
Procurement Management
No
Split Billing
No
Supports WiFi Hotspots
No
Usage Reporting
No
Product Features
Wireless Expense Management
CRM
No
Custom Rate Plans
No
Discount Management
No
Metered Billing
No
Move / Add / Change Options
Yes
Procurement Management
Yes
Split Billing
No
Supports WiFi Hotspots
No
Usage Reporting
Yes