Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Master Network Analyzer is your comprehensive solution for gathering all essential networking information in a single location. It allows you to uncover Wi-Fi details such as SSID, BSSID, IP address, subnet mask, and vendor, along with cell information that includes your service provider, country, IP address, MCC, MNC, and VoIP support. With this tool, you can thoroughly assess your Wi-Fi strength and easily identify channel usage. It provides a swift and dependable method for detecting all network devices, offering insights into their respective IP addresses and vendor names. You can conveniently test the reachability of various hosts and the availability of servers. The application delivers round-trip delay data, encompassing both IP addresses and hostnames for each network node, alongside geolocation information. It also aids in diagnosing network issues by tracing routes and measuring packet delays across the network, complete with traceroute visualizations. Furthermore, you can quickly and effectively scan commonly used ports or specific port ranges, as the Network Analyzer identifies closed, firewalled, and open ports, ensuring a thorough assessment of your network's security. This all-in-one tool empowers users to maintain an efficient and reliable network environment.
Description
Support Robotics is a smart solution for the challenge of home Wi-Fi problems, which now account for more than half of all technical support calls to internet service providers.
It combines a self-care app with remote support portal. This fills in the gaps left by existing diagnostic instruments, allowing customers and support agents to quickly solve Wi-Fi issues. It integrates with existing capabilities in your router, customer care app, or network.
Support Robotics allows your helpdesk agents access the router of the customer when broadband is down to perform diagnostics in various areas.
It allows your support agents to see things from the customer’s perspective - almost as good a site visit.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$55 - $75 /month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Master Internet
Website
www.bestwifianalyzer.com
Vendor Details
Company Name
Support Robotics
Founded
2017
Website
www.supportrobotics.com
Product Features
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes