Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
Cisco Partners automates customer success management
Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to:
Calculate the customer success scores automatically
Customers can simplify and scale their interactions according to their customized playbooks.
Send customized Notifications and Alerts
Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid
Assure that the customer's business goals are achieved
Follow the Cisco CX Advanced Specialization automation tools requirements
Automated Cisco data feeds available, eliminating the need for manual uploads
SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.
Description
We provide top-notch training and practice assessments, equipping you with all the necessary resources to excel and conquer challenging certification exams on your first attempt! Our services have guided countless professionals in reaching their certification aspirations through our well-crafted practice exams. We focus on various certifications, including AWS, Azure, Google Cloud, Cisco CCENT, CCNA, CCDA, CCNP, CCIE, VMware, and CompTIA. Our dedication to certification drives us; we take pride in assisting individuals in passing their exams and obtaining their certifications. This commitment inspires our team of professional online trainers to produce award-winning study materials, which have enabled thousands of certification candidates, much like you, to successfully clear their tests on their initial try. At SkillCertPro, our team of seasoned experts is devoted to instilling confidence in you as you prepare for these exams, and we firmly believe that with our comprehensive study resources, you will gain an in-depth understanding of the essential knowledge areas. Ultimately, your success is our mission, and we thrive on seeing you achieve your certification dreams.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Netformx
Founded
1994
Country
United States
Website
www.netformx.com/products/successxpert/
Vendor Details
Company Name
SkillCertPro
Founded
2019
Website
skillcertpro.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Product Features
Technical Skills Development
Analytics
No
Career Coaching
No
Discussions
No
Exercises and Projects
No
Offline Usage
No
Quizzes & Assessments
No
Videos
No