Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 5 Ratings

Total
ease
features
design
support

Description

Cisco Partners automates customer success management Coming Summer 2021 -- Netformx SuccessXpert, a Cisco Partner-ready Customer Success Management Platform that allows Customer Success and Customer Experience Teams to continuously manage their Customer Experiences (CX) to: Calculate the customer success scores automatically Customers can simplify and scale their interactions according to their customized playbooks. Send customized Notifications and Alerts Follow these steps to ensure that Lifecycle Incentive rewards can be earned and paid Assure that the customer's business goals are achieved Follow the Cisco CX Advanced Specialization automation tools requirements Automated Cisco data feeds available, eliminating the need for manual uploads SuccessXpert was created for Cisco Partners in conjunction with Cisco Partners. It is built with Netformx' proven track records of enabling Cisco Partners with industry-leading data collection, correlation, analysis, and insights.

Description

We provide top-notch training and practice assessments, equipping you with all the necessary resources to excel and conquer challenging certification exams on your first attempt! Our services have guided countless professionals in reaching their certification aspirations through our well-crafted practice exams. We focus on various certifications, including AWS, Azure, Google Cloud, Cisco CCENT, CCNA, CCDA, CCNP, CCIE, VMware, and CompTIA. Our dedication to certification drives us; we take pride in assisting individuals in passing their exams and obtaining their certifications. This commitment inspires our team of professional online trainers to produce award-winning study materials, which have enabled thousands of certification candidates, much like you, to successfully clear their tests on their initial try. At SkillCertPro, our team of seasoned experts is devoted to instilling confidence in you as you prepare for these exams, and we firmly believe that with our comprehensive study resources, you will gain an in-depth understanding of the essential knowledge areas. Ultimately, your success is our mission, and we thrive on seeing you achieve your certification dreams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Netformx

Founded

1994

Country

United States

Website

www.netformx.com/products/successxpert/

Vendor Details

Company Name

SkillCertPro

Founded

2019

Website

skillcertpro.com

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Product Features

Technical Skills Development

Analytics No 
Career Coaching No 
Discussions No 
Exercises and Projects No 
Offline Usage No 
Quizzes & Assessments No 
Videos No 

Alternatives

Alternatives