Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In order to get a complete view of customer/account-level journeys, understand attribution, and uncover cross-functional business insights, event data is often duplicated and exported from product analytics solutions to the data warehouse. This creates inconsistent data between two platforms: siloed product analytics solutions and SQL/BI tools running on the data warehouse. Adding to the challenge, BI tools are not even designed to explore and derive insights from event data.
NetSpring offers a single self-service tool for product analytics with BI-style ad hoc visual exploration, working directly off the data warehouse as the single source of truth.
Key Benefits:
- GTM Teams: Self-serve answers to the next business question without worrying about data availability
- Data & Analytics Teams: Support GTM teams with governed, self-service tooling
- C-Suite: Leverage the data warehouse (source of truth) for consistent results and to avoid data duplication, reverse ETL, and security issues
Key Capabilities:
- Self-Service: Rich library of behavioral analytics templates
- Analytical Power of BI: Self-guided ad hoc visual exploration
- Warehouse-Native: Rich business context with no data duplication
Description
Quantum Metric provides the empathy and experience data that you need to place people at the center of your products. Machine learning allows you to automate the identification and resolution of technical issues as well as confusing user experiences in real-time. You can easily communicate with your customer and resolve problems with detailed session replay. Even if you're just browsing your site, powerful UX analysis is simple to use and draws insights from. Teams can combine qualitative and quantitative data on one platform to make data-backed design decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Customer Journey Analytics
No
Amazon Redshift
Yes
Bloomreach
No
Canopy
No
Databricks
Yes
Evolv Al
No
Google Cloud BigQuery
Yes
Invoca
No
New Relic
No
Qualtrics Customer Experience
No
Integrations
Adobe Customer Journey Analytics
Yes
Amazon Redshift
No
Bloomreach
Yes
Canopy
Yes
Databricks
No
Evolv Al
Yes
Google Cloud BigQuery
No
Invoca
Yes
New Relic
Yes
Qualtrics Customer Experience
Yes
Pricing Details
$49/mo per seat
All plans include unlimited MTUs, unlimited Events and Data
- Growth (Starting at $49/mo per seat)
- Enterprise (Contact us)
- Growth (Starting at $49/mo per seat)
- Enterprise (Contact us)
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NetSpring
Founded
2019
Country
United States
Website
www.netspring.io
Vendor Details
Company Name
Quantum Metric
Founded
2012
Country
United States
Website
www.quantummetric.com
Product Features
Mobile App Analytics
A/B Testing
No
Channel Attribution
Yes
Cohort Analysis
Yes
Funnel Analysis
Yes
In-App Events Tracking
No
Push Notifications
Yes
Retention Tracking
No
Revenue Tracking
No
Uninstall Tracking
No
Product Analytics
Attribution
Yes
Automatic Data Capture
No
Churn Reporting
Yes
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
Yes
Data Export
No
Data History Retention
Yes
Data Labeling
No
Product Engagement Scoring
Yes
Real-Time Data Analysis
Yes
Touchpoint Analytics
Yes
User Segmentation
Yes
Web Analytics
Campaign Management
No
Conversion Tracking
No
Form Analytics
Yes
Goal Tracking
No
Keyword Tracking
No
Multiple Site Management
No
Pageview Tracking
No
Referral Source Tracking
No
Site Search Tracking
No
Time on Site Tracking
No
User Interaction Tracking
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Heatmap
Behavioral Mapping
Yes
Dashboard
Yes
Dynamic Maps
Yes
Element Analytics
Yes
Embeddable Maps
Yes
For Sales
No
For Science
No
Radial Mapping
No
Territorial Mapping
Yes
Website Analytics
Yes
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Session Replay
Eye Tracking
No
Form Analytics
No
Heatmaps
No
Mouse Tracking
No
Optimization Tools
No
Session Recording
No
Surveys
No
User Experience Analysis
No
User Feedback
No
Visitor Segmentation
No
Web Analytics
Campaign Management
No
Conversion Tracking
Yes
Form Analytics
No
Goal Tracking
No
Keyword Tracking
Yes
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
Yes
Time on Site Tracking
Yes
User Interaction Tracking
Yes