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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Neosoft Software offers a comprehensive solution for the entire health care delivery system, catering to everyone from small clinics to large multispecialty hospitals. Unlike a typical Hospital Information System (HIS), Neosoft serves as a Hospital Management System (HMS), providing not just data but also effective management of hospital operations, including finances, inventory, and medical records. With Neosoft, hospitals can automate numerous processes, enhancing operational efficiency and security against theft. This system not only boosts revenue but also increases the income of Third Party Administrators (TPAs) and organizations, while reducing operational costs by 20% to 30%. Additionally, Neosoft enhances the quality of services offered, providing real-time data visibility and ensuring complete computerization of income and expense transactions. It also includes marketing functionalities, such as SMS notifications to referring doctors, and is compatible with any operating system without requiring a Windows license. Furthermore, Neosoft provides mobile applications for hospitals, including Doctor and Patient Apps available on iPhone, Android, and Blackberry devices, as well as on tablets. The platform supports multiple languages, including English, Hindi, Telugu, Marathi, Bengali, and Punjabi, making it accessible to a diverse user base. Overall, Neosoft is designed to streamline hospital management and improve patient care significantly.

Description

SurgyCRM is a cloud-based customer relationship management system designed specifically for hospitals to effectively handle patient inquiries and enhance engagement throughout their care journey. This platform integrates various communication channels, including websites, chatbots, call centers, WhatsApp, walk-ins, and referrals, into a unified shared inbox that enables assignment, follow-up, source tracking, and conversion metrics aligned with hospital information system records. Teams are empowered to establish care-journey milestones, automate WhatsApp reminders, oversee doctor and partner referrals, and gather QR-code feedback as tracked tickets. A bilingual chatbot on the website efficiently captures inquiries and generates leads, while features such as role- and branch-based access, audit trails, and dashboards facilitate seamless operations across multiple locations. Additionally, a mobile field app allows for the documentation of referral visits, ensuring all interactions are recorded. SurgyCRM is tailored for hospitals and healthcare groups, seamlessly integrates with existing HIS/HMS platforms via APIs or scheduled data synchronization, and can also initiate data input through spreadsheet imports, making it versatile for different operational needs. This solution is offered as a multi-tenant software-as-a-service platform, allowing for collaborative use among various stakeholders.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50
Annual subscriptions are scoped per hospital based on selected modules and deployment needs. A custom root domain, branded transactional emails, or a brand-owned Android app listing may incur additional charges.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Shivam Medisoft Services

Founded

2002

Country

India

Website

www.shivammedisoft.com/NeosoftHMS

Vendor Details

Company Name

Surgy Innovation Labs

Founded

2020

Country

India

Website

surgy.health/products/surgy-crm

Product Features

Hospital Management

Accounting Integration Yes 
Appointment Management Yes 
Appointment Scheduling Yes 
Bed Management Yes 
Billing & Invoicing Yes 
Claims Management Yes 
In-Patient Management Yes 
Inventory Management Yes 
Medical Billing Yes 
Out-Patient Management Yes 
Patient Records Management Yes 
Physician Management Yes 
Policy Management Yes 
Revenue Management Yes 

Product Features

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

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