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Description
Needle serves as a valuable resource for founders and go-to-market teams seeking buyer-ready discussions within public communities. The Manual Search feature allows users to execute tailored queries on demand across the various platforms included in their plan, providing insights through sentiment and fit signals. In contrast, the Auto Search functionality leverages your brand's predefined phrases, websites, and scheduling preferences from Settings to automatically conduct regular searches, complete with optional digest notifications for newly identified matches. Users can also monitor competitors by saving their names to receive alerts when they appear in community posts. Additionally, the Trending Problems section sheds light on emerging challenges within startup and technical circles. The Needle Directory functions as a public catalog where users can showcase their product listings. Information regarding plan names and limitations can be found in the Pricing section. Furthermore, there are free utilities available without an account, accessible through the tools hub, ensuring that all users can benefit from essential features. This comprehensive approach makes Needle an indispensable tool for those navigating the complexities of buyer engagement and market trends.
Description
Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Manager
Adobe Marketo Engage
Amazon Bedrock
Facebook
Google Analytics
Instagram
Microsoft 365
Oracle Cloud Infrastructure
Integrations
Adobe Analytics
Adobe Experience Cloud
Adobe Experience Manager
Adobe Marketo Engage
Amazon Bedrock
Facebook
Google Analytics
Instagram
Microsoft 365
Oracle Cloud Infrastructure
Pricing Details
$15/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
VS NextGen Solutions
Founded
2025
Country
India
Website
vsnextgensolutions.com
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/social-media-management/
Product Features
Product Features
Employee Advocacy
Content Controls / Compliance
Content Library Creation
Mobile Access
Post Scheduling
Push / Email Notifications
Reporting / Analytics
Social Sharing Gamification
Tiered User Permissions
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Social Media Analytics Tools
Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring