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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Engaging post-purchase order tracking, messaging and returns experiences will build loyalty. Narvar can help you, no matter if you are a new direct-to-consumer brand, or a multinational powerhouse. To increase conversion, you can set clear delivery expectations using predictive delivery dates. To increase consumer engagement and generate incremental revenue, deliver contextual, on-brand order tracking experiences. Multi-channel, on-brand messaging designed to drive engagement will make every moment count in the consumer's journey. You can provide returns experiences that are unparalleled in convenience for consumers while reducing costs and capturing revenue. We have offices across North America, Europe and Asia Pacific to serve our global retailers. Our headquarters is located in San Francisco Bay Area. Set clear delivery expectations prior to purchase to build confidence and increase revenue.

Description

The Switchboard™ content management system harnesses real-time data and comprehensive analytics to enhance personal connections by delivering the appropriate product to the appropriate customer at the precise moment. Coates Group stands at the forefront of groundbreaking technologies that are transforming the way businesses engage with their clients, earning respect for our talented workforce, strategic alliances, and innovative offerings. By embracing a traditional, customer-centric family business approach, Coates demonstrates a start-up-like nimbleness in an era marked by rapid data evolution. Our unique, all-encompassing merchandising solutions are revolutionizing the digital signage sector. Driven by a strong commitment to people, we boldly embrace unconventional methods. With six offices worldwide, our team is a dynamic blend of ambitious and collaborative professionals who are dedicated to pushing boundaries. We take pride in consistently questioning industry standards to achieve exceptional results, always seeking new ways to innovate and improve.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accumula Yes 
Adobe Target Yes 
Appbrew Yes 
Canopy Yes 
Chatdesk Yes 
DeliverySuite Yes 
FedEx Ship Manager Yes 
Flip Yes 
Magento Yes 
Microsoft Dynamics 365 Yes 
Oracle Cloud Infrastructure Yes 
Pinch AI Yes 
Radial Yes 
Reflektion Yes 
SAP Cloud Platform Yes 
Salesforce Agentforce Commerce Yes 
Salesforce Agentforce Service Yes 
ShipEak Yes 
Shopify Plus Yes 
Vibes Yes 

Integrations

Accumula No 
Adobe Target No 
Appbrew No 
Canopy No 
Chatdesk No 
DeliverySuite No 
FedEx Ship Manager No 
Flip No 
Magento No 
Microsoft Dynamics 365 No 
Oracle Cloud Infrastructure No 
Pinch AI No 
Radial No 
Reflektion No 
SAP Cloud Platform No 
Salesforce Agentforce Commerce No 
Salesforce Agentforce Service No 
ShipEak No 
Shopify Plus No 
Vibes No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Narvar

Founded

2012

Country

United States

Website

corp.narvar.com

Vendor Details

Company Name

Coates Group

Country

Australia

Website

www.coatesgroup.com/switchboard/

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing Yes 
E-forms Yes 
Full Text Search Yes 
Image Editor Yes 
SEO Management No 
Text Editor Yes 
Version Control No 
Video Content Yes 
Website Management Yes 

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