Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Nanonets makes it easy to adopt self-service artificial Intelligence by facilitating adoption. You can easily build machine learning models using minimal training data and no prior knowledge of machine learning. We offer the most accurate models at Nanonets. We are always there.
Description
Enhance self-service utilization for both customers and employees while improving agent efficiency through the application of contextual knowledge powered by machine learning. By integrating with the Service Portal, users can access a wealth of knowledge, enabling them to search, browse, and read articles conveniently from their desktops or mobile devices. Additionally, leveraging insights into knowledge demand can enhance self-service capabilities and expedite case resolutions by automatically detecting and illustrating knowledge deficiencies, subsequently assigning these gaps to authors for prompt resolution. Furthermore, fostering in-context knowledge generation allows agents and employees to create relevant knowledge articles during their ongoing work processes, such as managing cases or incidents. This approach not only increases the relevance of knowledge but also utilizes machine learning to systematically identify and visualize knowledge gaps for effective assignment. Ultimately, this comprehensive strategy aims to streamline information access and improve overall service efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Aisera
No
Chatlease
Yes
Comarch Loyalty Marketing Platform
Yes
MindCloud
Yes
NOWNodes
Yes
Quickwork
Yes
Rent Manager
Yes
Stackreaction
Yes
Integrations
Aisera
Yes
Chatlease
No
Comarch Loyalty Marketing Platform
No
MindCloud
No
NOWNodes
No
Quickwork
No
Rent Manager
No
Stackreaction
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Nanonets
Founded
2017
Country
United States
Website
nanonets.com
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com/products/knowledge-management.html
Product Features
Computer Vision
Blob Detection & Analysis
No
Building Tools
No
Image Processing
Yes
Multiple Image Type Support
No
Reporting / Analytics Integration
No
Smart Camera Integration
No
Data Extraction
Disparate Data Collection
No
Document Extraction
No
Email Address Extraction
No
IP Address Extraction
No
Image Extraction
No
Phone Number Extraction
No
Pricing Extraction
No
Web Data Extraction
No
OCR
Batch Processing
No
Convert to PDF
No
ID Scanning
No
Image Pre-processing
No
Indexing
No
Metadata Extraction
No
Multi-Language
No
Multiple Output Formats
No
Text Editor
No
Zone Selection Tool
No
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
Yes
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No