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Description
The best and most comprehensive IT Help Desk available on SharePoint, Office 365 and Teams. Organizations around the globe use it! You can quickly resolve hardware and software problems with minimal downtime, keeping your staff focused on their jobs. IT support teams can become more efficient and provide better service to customers and employees with the right tools and features. Use Office 365, Teams, and SharePoint platforms to track IT-related requests and manage queues efficiently. Reduce downtime and improve end-user satisfaction by quickly resolving tickets. Your operational costs can be reduced while your staff remains productive and focused on their job.
Description
Accessing POS services from AM/PM has become more straightforward than ever. Follow our detailed guide to learn how to access and navigate the updated online service portal with ease. To identify the location related to your service request, simply click on the “Select Store” dropdown menu and choose from the locations available to you. It’s important to designate the most appropriate individual within your organization who AM/PM can reach out to for additional information or to expedite the resolution of your issue; please provide their name, direct phone number, and email address. If there’s an alternative contact who can also assist, kindly include their information in the designated sections. Indicate the nature of the issue you’re facing by selecting from the dropdown menu; for instance, are you encountering problems with your point-of-sale hardware or software? Provide a thorough description of your issue in the text box below, as this will help us swiftly grasp the situation and connect you with the right technician who can effectively address your concerns. Your detailed input is crucial for a swift resolution.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft SharePoint
Microsoft Teams
NITRO Studio
Integrations
Microsoft 365
Microsoft SharePoint
Microsoft Teams
NITRO Studio
Pricing Details
Contact Us
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Crow Canyon Software
Founded
1999
Country
United States
Website
www.crowcanyon.com/sharepoint-applications/it-help-desk/
Vendor Details
Company Name
AM PM Systems
Founded
2008
Country
United States
Website
www.ampmsystems.com/resources/resourcesoftware/upos
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management