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Description

The best and most comprehensive IT Help Desk available on SharePoint, Office 365 and Teams. Organizations around the globe use it! You can quickly resolve hardware and software problems with minimal downtime, keeping your staff focused on their jobs. IT support teams can become more efficient and provide better service to customers and employees with the right tools and features. Use Office 365, Teams, and SharePoint platforms to track IT-related requests and manage queues efficiently. Reduce downtime and improve end-user satisfaction by quickly resolving tickets. Your operational costs can be reduced while your staff remains productive and focused on their job.

Description

Accessing POS services from AM/PM has become more straightforward than ever. Follow our detailed guide to learn how to access and navigate the updated online service portal with ease. To identify the location related to your service request, simply click on the “Select Store” dropdown menu and choose from the locations available to you. It’s important to designate the most appropriate individual within your organization who AM/PM can reach out to for additional information or to expedite the resolution of your issue; please provide their name, direct phone number, and email address. If there’s an alternative contact who can also assist, kindly include their information in the designated sections. Indicate the nature of the issue you’re facing by selecting from the dropdown menu; for instance, are you encountering problems with your point-of-sale hardware or software? Provide a thorough description of your issue in the text box below, as this will help us swiftly grasp the situation and connect you with the right technician who can effectively address your concerns. Your detailed input is crucial for a swift resolution.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft 365
Microsoft SharePoint
Microsoft Teams
NITRO Studio

Integrations

Microsoft 365
Microsoft SharePoint
Microsoft Teams
NITRO Studio

Pricing Details

Contact Us
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Crow Canyon Software

Founded

1999

Country

United States

Website

www.crowcanyon.com/sharepoint-applications/it-help-desk/

Vendor Details

Company Name

AM PM Systems

Founded

2008

Country

United States

Website

www.ampmsystems.com/resources/resourcesoftware/upos

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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