
Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.
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Square POS is a simple, intuitive point-of sale (POS) solution. It provides a rich set of tools for inventory tracking, sales tracking, online payment processing and digital receipts. Square POS is available for Android and iOS devices. It records transactions offline by storing data locally, then automatically syncing information when there is an Internet connection. Square POS allows users to manage details such as names, prices and quantities. It also offers features such as a barcode scanner and discounts, credit card processing and gift cards, refunds and more.
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NextStep Repair
Transform intricate repair tasks into clear, step-by-step instructions that enable technicians to perform quicker and safer repairs with ease. NextStep Repair serves as an interactive maintenance resource crafted by highly skilled ASE, OE, and JPRO-certified professionals. Regularly updated coverage ensures that you are equipped with the latest information, eliminating the need for costly manual updates or new purchases. The nature of truck repair can pose dangers; therefore, enhancing safety and reducing shop liability is crucial, and following comprehensive safety and cautionary guidelines is essential. The straightforward and detailed repair instructions make it feel as though a seasoned mechanic is always present in your workshop, assisting technicians of varying expertise in completing vehicle repairs more efficiently. Additionally, it addresses issues that diagnostic tools may overlook, allowing technicians to swiftly tackle symptom-based problems that even experienced mechanics find challenging. With NextStep Repair, the uncertainty of repair processes is eliminated, enabling technicians to expedite the turnover of service bays and return trucks to the road promptly. This innovative approach not only boosts productivity but also fosters a culture of continuous learning and improvement in repair practices.
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Thrive Pizza Point-of-Sale
Thrive POS serves pizza and delivery restaurants. It combines point‑of‑sale, online ordering and delivery management in one package. Online ordering and delivery tools come standard at no extra charge. The built‑in delivery module includes strong driver dispatch and management tools. You can assign orders to drivers, track their location and status, and handle driver fees and tips. Thrive also integrates with Deliverect to pull in orders from DoorDash, Grubhub and other third‑party platforms, so you don’t need multiple tablets. A DoorDash Drive module lets you send orders directly to their drivers. The interface makes it easy to see marketing data, update prices, run payroll and place orders. Thrive includes modules for loyalty marketing, enterprise reporting, table service, driver tracking and labor management. You can monitor drivers, hours worked and sales in real time. Request a demo to see how Thrive can help you manage and grow your restaurant.
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