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ease
features
design
support

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Description

NET Services employs ASP technology to facilitate service bureau operations that support chargeback and resale call accounting. The acronym ASP stands for Application Service Provider, effectively modernizing the traditional service bureau model for the 21st century. This is achieved through rapid information delivery that requires nothing more than a standard web browser for access. In a time when computers are widely available and affordable, one might wonder why anyone would opt for a service bureau or ASP service today. The rationale lies in the ability to reduce costs while allowing organizations to concentrate on their core applications, all while addressing peripheral needs efficiently. Although hardware and some software may be inexpensive, the overall system still incurs costs, as every setup necessitates the expertise of skilled professionals for effective management. With NET Services, we offer access to these experts, with their costs shared among multiple clients, resulting in a more economical solution that ensures you have secure access to the information you require whenever you need it. This approach not only enhances efficiency but also allows organizations to innovate without the burden of maintaining extensive IT infrastructure.

Description

Managers in departments frequently lack the call insights necessary for informed decision-making. This crucial data can be difficult to retrieve, overly complex to gather, or only accessible from past records. You may find yourself facing all these challenges simultaneously. With PBXDom, you can effortlessly begin tracking phone call activities and system usage, obtaining vital information in mere seconds. The installation process is straightforward, and the dashboards can be tailored to highlight the insights that matter most to you. Uncover chances to optimize resource allocation, identify your highest achievers, and much more. Additionally, receive alerts whenever someone in your team dials 911, allowing for prompt resource mobilization. You can also anticipate your estimated bill before it arrives, enabling proactive measures to avoid unpleasant surprises. Embrace the power of data-driven decisions and enhance your operational effectiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Airtable
Asterisk
Avaya Aura
Avaya Experience Platform
Capsule
Dropbox
FreePBX
FullContact
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira
OnePageCRM
Slack
Sugar Sell
Twilio
Vtiger CRM
Zapier
Zoho CRM

Integrations

Airtable
Asterisk
Avaya Aura
Avaya Experience Platform
Capsule
Dropbox
FreePBX
FullContact
Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Jira
OnePageCRM
Slack
Sugar Sell
Twilio
Vtiger CRM
Zapier
Zoho CRM

Pricing Details

$600 one-time payment
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Matsch Systems

Founded

1978

Country

United States

Website

www.matsch.com/saas-solutions/net-service-products/

Vendor Details

Company Name

PBXDom

Founded

2013

Country

United States

Website

www.pbxdom.com

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

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