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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The landscape of work has evolved, with customers, employees, and partners increasingly expecting quicker response times, accelerated innovation, and elevated service standards. In response, forward-thinking enterprises are implementing digital workplace strategies aimed at fostering rich, interconnected experiences for both customers and employees, ensuring they meet these heightened demands. NEC's UIP serves as a robust software solution that links various systems to form a centralized application network tailored to your organization. This platform effectively integrates IT and communication infrastructures, uniting applications, data, devices, and services, which allows businesses to dynamically design, manage, and optimize their workflows. With its intuitive graphic interface, teams are empowered to craft workflows that are fully aligned with their unique business processes. Furthermore, at the application level, modern API adapters connect cutting-edge applications to liberate data and enhance overall business adaptability, ultimately driving innovation and efficiency across the organization. This approach not only streamlines operations but also positions businesses to better adapt to the rapidly changing market demands.

Description

Unified Communications and collaboration are essential in today's business landscape. With a single comprehensive solution, your entire team can reap the benefits of enhanced communication. UNIVERGE 3C allows for proactive collaboration from virtually any location and at any time, offering robust IP telephony and UC&C software that adapts seamlessly across on-premises, cloud, or hybrid settings. It addresses the growing demands of customers, colleagues, and partners for quicker responses and elevated service standards. By integrating a digital workplace strategy, you can foster rich and connected experiences for both customers and employees, encouraging frictionless and personalized interactions anytime, anywhere. This approach not only boosts your workforce's efficiency but also enhances their ability to respond swiftly to business needs. Additionally, it ensures that customer interactions are both friendly and informative, while enabling teams to work in unison and collaborate effectively in real-time with co-workers, clients, and suppliers. Ultimately, adopting such innovative solutions can transform your organization's communication landscape, paving the way for greater productivity and satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Carbyne Yes 
MotioCI Yes 
New Era Yes 
OfficeWatch Call Reporting Yes 
Outdoo AI Yes 
Verint AI Blueprint Yes 

Integrations

Carbyne No 
MotioCI No 
New Era No 
OfficeWatch Call Reporting No 
Outdoo AI No 
Verint AI Blueprint No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NEC

Country

Netherlands

Website

www.necam.com/SmartWorkspace/UIP/

Vendor Details

Company Name

NEC

Country

United States

Website

www.nec-enterprise.com/products/UNIVERGE-3C

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Product Features

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing No 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access No 
Multi-User Collaboration Yes 
Voice Mail Yes 

Alternatives

Alternatives

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XFORM

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New Era

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