Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The landscape of work has evolved, with customers, employees, and partners increasingly expecting quicker response times, accelerated innovation, and elevated service standards. In response, forward-thinking enterprises are implementing digital workplace strategies aimed at fostering rich, interconnected experiences for both customers and employees, ensuring they meet these heightened demands. NEC's UIP serves as a robust software solution that links various systems to form a centralized application network tailored to your organization. This platform effectively integrates IT and communication infrastructures, uniting applications, data, devices, and services, which allows businesses to dynamically design, manage, and optimize their workflows. With its intuitive graphic interface, teams are empowered to craft workflows that are fully aligned with their unique business processes. Furthermore, at the application level, modern API adapters connect cutting-edge applications to liberate data and enhance overall business adaptability, ultimately driving innovation and efficiency across the organization. This approach not only streamlines operations but also positions businesses to better adapt to the rapidly changing market demands.
Description
Unified Communications and collaboration are essential in today's business landscape. With a single comprehensive solution, your entire team can reap the benefits of enhanced communication. UNIVERGE 3C allows for proactive collaboration from virtually any location and at any time, offering robust IP telephony and UC&C software that adapts seamlessly across on-premises, cloud, or hybrid settings. It addresses the growing demands of customers, colleagues, and partners for quicker responses and elevated service standards. By integrating a digital workplace strategy, you can foster rich and connected experiences for both customers and employees, encouraging frictionless and personalized interactions anytime, anywhere. This approach not only boosts your workforce's efficiency but also enhances their ability to respond swiftly to business needs. Additionally, it ensures that customer interactions are both friendly and informative, while enabling teams to work in unison and collaborate effectively in real-time with co-workers, clients, and suppliers. Ultimately, adopting such innovative solutions can transform your organization's communication landscape, paving the way for greater productivity and satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Carbyne
Yes
MotioCI
Yes
New Era
Yes
OfficeWatch Call Reporting
Yes
Outdoo AI
Yes
Verint AI Blueprint
Yes
Integrations
Carbyne
No
MotioCI
No
New Era
No
OfficeWatch Call Reporting
No
Outdoo AI
No
Verint AI Blueprint
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
NEC
Country
Netherlands
Website
www.necam.com/SmartWorkspace/UIP/
Vendor Details
Company Name
NEC
Country
United States
Website
www.nec-enterprise.com/products/UNIVERGE-3C
Product Features
Integration
Dashboard
No
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
No
Web Services
No
Product Features
Unified Communications
Audio / Video Conferencing
Yes
Calendar Management
Yes
Call Recording
Yes
Call Routing
No
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
Mobile Access
No
Multi-User Collaboration
Yes
Voice Mail
Yes