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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our product boasts a multitude of beneficial features and advantages that can significantly enhance the success of your startup or any business endeavor you are about to initiate or oversee. You can easily send mass emails to various groups including contacts, members, visitors, and staff, ensuring effective communication across all channels. Additionally, you can monitor donations and pledges, allowing you to create comprehensive reports for your organization. Unlike other products in the market that offer a limited set of features, Intense consistently stays ahead of the competition with its superior offerings. The community aspect ensures seamless compatibility across different platforms, making it a versatile choice for any user. Our product's design is tailored for optimal performance on any device, ensuring it always appears visually appealing. Regular updates are crucial for maintaining reliability, which is why we provide our clients with complimentary Community updates. Even when your device's battery is low, you can rely on Community to function without the need for constant recharging. In addition, Community grants you free access to a comprehensive online archive containing all standard business documents, enhancing your operational efficiency and resource accessibility. This wealth of resources and features positions our product as an essential tool for any business looking to thrive in today's competitive environment.

Description

When technology functions properly, it significantly enhances our lives, but it doesn't always cooperate. That's precisely why our services are accessible whenever you need assistance. We cater to a wide range of devices, including PCs, Macs, iOS, Android, and various connected gadgets such as home automation systems, home theaters, wearables, gaming consoles, and drones. Our mission is to ensure that you are not only set up properly but also that everything remains in smooth operation. So go ahead, indulge in your devices and enjoy the benefits they bring to your daily life.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
X (Twitter)

Integrations

Facebook
X (Twitter)

Pricing Details

$299.99 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mypenmail.com

Founded

2014

Country

United States

Website

www.mypenmail.com

Vendor Details

Company Name

Support.com

Website

support.com

Product Features

Church Management

Accounting Integration
Attendance Tracking
Child Check-In
Email / SMS
Event Management
Member Directory
Member Portal
Multi-Site Management
Online Giving
Pledge Management
Small Group Management
Volunteer Management

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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