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Description
Mya serves as an intelligent concierge for vacation rental properties, tailored for owners and property managers aiming to assist guests while maintaining authority over property-related decisions, payments, and vendor partnerships. Available 24/7, it addresses guest inquiries via voice or text in over 20 languages. Property owners can educate Mya about their homes through interactive dialogues, ensuring that it has the necessary information to assist guests during their visits. In instances where guests report issues requiring repairs, Mya is capable of generating work orders and reaching out to the vendor chosen by the property owner; for urgent requests necessitating an in-person response, it can direct queries to a local concierge. Furthermore, Mya integrates seamlessly with various booking and property management systems, enabling operators to utilize their preferred platforms without disruption. By efficiently managing standard guest inquiries, offering tailored property instructions, organizing maintenance tasks, and providing local insights, Mya enhances the overall experience for both guests and property owners. With its innovative features, Mya represents a significant advancement in the vacation rental industry.
Description
OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging, and websites. Integrate with all major vacation rental channels to seamlessly sync availability, rates, rules, and listing content. Get your own modern fast website, process payments directly, manage inquiries, communication, and guest checkout with e-sign renter agreements.
OwnerRez is a #PeopleFirst company that puts people over profits. We listen to customers' wants and needs, and we update OwnerRez appropriately. We are also one of the only independent PMS platforms/channel managers in the industry. AKA, we don't have any VC funding or outside investors telling us what we should do.
OwnerRez was built by property managers, for property managers. Many of our team members actively use it to manage their own vacation rentals, so we don’t just develop the software, we depend on it. Our personal businesses run on OwnerRez, proving its reliability and efficiency firsthand. We’re passionate about helping others get started and experiencing the difference it can make in streamlining and growing their businesses.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Airbnb
Yes
Vrbo
Yes
AIPEX Virtual Concierge
No
Akia
No
Avalara
No
Booking.com
No
Breezeway
No
DACK
No
Duve
No
Hostaway
Yes
Integrations
Airbnb
Yes
Vrbo
Yes
AIPEX Virtual Concierge
Yes
Akia
Yes
Avalara
Yes
Booking.com
Yes
Breezeway
Yes
DACK
Yes
Duve
Yes
Hostaway
No
Pricing Details
3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Trial
No
Free Version
No
Pricing Details
$40/month
Starting price includes 1 property.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Concierge Inc.
Country
United States
Website
www.meetmya.ai
Vendor Details
Company Name
OwnerRez
Founded
2013
Country
United States
Website
www.ownerrez.com
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
