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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing a groundbreaking platform for the development of AI-driven robots within the Web3 ecosystem. Our cutting-edge chatbot platform enables the creation of customizable chatbots known as Shell, offering you an engaging workshop experience where you can mix and match various components to design both functional and entertaining bots that can be enjoyed by yourself, your friends, and the wider community. MyShell serves as an open platform for Web3 and AI innovation, allowing users to craft diverse robots while also providing options for others to explore. Initially, MyShell focused on voice chat robots, with our team having independently created robust automatic speech recognition (ASR) and text-to-speech (TTS) technologies. This allows MyShell to facilitate direct voice chat interactions between robots and users, enhancing the depth of engagement beyond traditional text formats. Each robot boasts its own distinctive personality and delightful voice, making them perfect for practicing spoken language skills or simply enjoying light-hearted conversations. With MyShell, the possibilities for interaction and creativity are virtually limitless, encouraging users to explore new ways of connecting.

Description

The ability to input text and respond to visual cues, along with the choice to switch to voice, enhances user interaction significantly. This solution can operate independently or be integrated into current contact center frameworks. Users can initiate calls via VOIP, engage in chat, or share files simultaneously within a single application. Additionally, it offers a variety of pre-defined templates to create surveys or feedback forms, allowing businesses to assess customer satisfaction and gather insights on the Voice of the Customer (VOC). Furthermore, it features secure identity verification through text, an enhanced visual interactions menu, notifications for call status and wait times, and options for scheduling callbacks. Built on cutting-edge technology, i800 is designed to auto-learn and adapt based on its automation experiences. It seamlessly combines telephony, chat, and file sharing capabilities, empowering customers to reach out through any of these channels for inquiries or issues related to your offerings. This comprehensive approach ensures that every customer interaction is both efficient and effective, streamlining support processes for businesses.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Prodia

Integrations

Prodia

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MyShell

Country

United States

Website

myshell.ai/

Vendor Details

Company Name

i800

Founded

2015

Country

United States

Website

i800.co

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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