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Average Ratings 0 Ratings
Description
The MyIT CRM project caters specifically to the requirements of both individual and multi-employee computer repair enterprises. Initially based on the outdated and unsupported citecrm open source platform found on SourceForge, the project has undergone numerous enhancements and bug fixes since its inception. Developed by professionals with real experience in the computer repair and servicing industry, MyIT CRM aims to deliver optimal and highly relevant free CRM solutions tailored for this sector. Additionally, we value the significant contributions from our community through the forum, which allows for active reporting and resolution of new features and bugs. This collaborative approach fosters greater engagement from our users, enabling them to play an integral role in the software's evolution. Transparency is key, as we provide full access to our code at all times, demonstrating our commitment to openness. Our goal is to offer the most effective CRM software package, whether free or paid, specifically designed for businesses in the computer repair and services field. Moreover, we continually seek user feedback to ensure our software meets the ever-evolving needs of this industry.
Description
WorkflowMania is a comprehensive online tool designed to streamline the management of repair shops, encompassing aspects such as work logs, personnel, clientele, invoices, and service tickets. This all-in-one platform is particularly well-suited for computer repair establishments or any type of repair service. With its user-friendly interface, the software is filled with crucial functionalities that assist in the creation, oversight, and tracking of customer-oriented service tickets and workflows while ensuring that clients receive the accountability and quick responses they expect. Users can effectively manage various ticket categories, including New, Open, Today's, Unpaid, My Tickets, Complete, Pickup, and Void tickets. Additionally, it allows for the rapid generation of sales reports covering Service Item Repairs, Total Sales, and Parts & Labor Sales. WorkflowMania also provides the capability to produce a wide array of reports related to tickets, sales, parts, and inventory management, making it an indispensable tool for enhancing operational efficiency in repair shops. Ultimately, this software not only simplifies daily tasks but also improves customer satisfaction through better service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$14.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MyIT CRM
Founded
2009
Website
myitcrm.sourceforge.net
Vendor Details
Company Name
WorkflowMania
Country
United States
Website
workflowmania.com
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management