Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
At the core of any successful repair shop lies a robust ticketing system, and we recognize its importance. Our ticketing feature allows you to access vital information regarding your needs and timelines from any device. Our Point of Sale (POS/EPOS) solution is designed to assist you in managing everything from a modest retail outlet to a large network of busy stores, complete with comprehensive reporting capabilities. You can efficiently monitor all your inventory and services using our advanced inventory management system. With a powerful invoicing feature, your repair business or retail establishment will have all the tools necessary to operate smoothly, including options for recurring invoicing tailored for business contracts. Additionally, payment links can be integrated into invoice emails and made available in the customer area for convenience. Your website can now include customizable wizards that gather specific information about customer issues, notifying you immediately with well-organized data that indicates its source. This system ensures that you maintain consistent communication with your customers. Many of our users report that this tool not only helps them retain existing clients but also attracts new business, with "Marketing Campaigns" alone often covering the software's expenses. Ultimately, our comprehensive system is designed to streamline your operations and enhance customer engagement, paving the way for greater success in your business endeavors.
Description
PC Repair Tracker is a bespoke application designed specifically for overseeing operations in a small computer retail and repair business. Having been actively utilized and continuously improved for more than eight years in our own shop, it has proven to be a reliable solution. Explore our demos to determine if this software aligns with your needs! It supports a variety of payment plugins, including AuthorizeNet for both in-person and online transactions, Sage Payments, BluePay, Stripe, Square, MyVirtualMerchant, and PayPal Payments Pro. Additionally, it features support for vaulted credit cards through platforms like Stripe, Authorize.NET CIM, and PayPal REST. The application accommodates multiple store management, allows for file attachments, includes job timers, and offers block time contracts alongside recurring invoices. With SMS support for services such as BulkSMS, SMSGlobal, Clickatell, Twilio, MyMobileAPI, and Red Oxygen, it ensures that communication with customers is seamless. You can also send email service reminders to your clients, and documents can be electronically signed using an integrated virtual signature pad or a Topaz Signature Pad. The interface is translatable, allowing users to switch from English to their preferred language directly within the application, and it supports UTF-8 characters to enhance global usability. With its comprehensive features, PC Repair Tracker stands out as a versatile tool for computer service providers.
API Access
Has API
API Access
Has API
Integrations
Wufoo
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
$125 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
MyGadgetRepairs
Founded
2006
Country
United Kingdom
Website
www.mygadgetrepairs.com
Vendor Details
Company Name
PC Repair Tracker
Website
pcrepairtracker.com
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management
Product Features
Repair Shop
Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management