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Description
Introducing MyDigiFlat, our innovative solution crafted in collaboration with our clients, aims to enhance the connection between social housing authorities and tenants, streamlining both front and back office operations. This platform provides tenants with a user-friendly digital interface, accessible via web or app around the clock, empowering them to manage their information and requests autonomously. Embrace a fresh perspective on customer relationship management that strengthens your engagement with tenants through a secure, easy-to-navigate online portal. Tenants can conveniently view and manage personal details such as general information, banking data, household composition, and income status. The solution features simplified data entry through customizable dynamic forms, accommodating changes in household structure or income levels. Additionally, it includes a registration form for new residents or those seeking to relocate, along with an integrated preferential ranking system driven by a dynamic questionnaire. Furthermore, the platform facilitates efficient handling of application approvals or rejections within the defined authorization parameters, ensuring a responsive and transparent process for all users. This comprehensive approach not only improves service delivery but also fosters a sense of community and trust between tenants and housing authorities.
Description
Mai-relocation is built upon the capabilities of our esteemed product, ReloAssist, which has been a frontrunner in Relocation Management since its inception in 2005. Renowned for its extensive functionality catering to both Relocation Management Companies (RMCs) and Destination Service Providers (DSPs), ReloAssist has served as a solid foundation for us to innovate further. We have enhanced this platform with cutting-edge features and a completely revamped user interface. Mai-relocation addresses every facet of relocation management, offering tools for assignment tracking, vendor oversight, expense tracking, compliance verification, and billing processes. It includes dedicated portals for Employees, HR professionals, Line Managers, and Vendors, making mai-relocation the most all-encompassing solution for teams aiming to optimize their workflows and elevate customer service. For RMCs and DSPs, safeguarding customer data is paramount; mai-relocation provides distinct encrypted databases for each client to maintain data segregation. Additionally, mai-relocation is equipped to support application-based firewalls and other security measures, enhancing overall data security and integrity. As the landscape of relocation management evolves, mai-relocation remains committed to adapting and meeting the changing needs of its users.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ordiges
Country
Belgium
Website
ordiges.com/en/it-solutions-business-performance/mydigiflat-web-digital-social-housing/
Vendor Details
Company Name
MoveAssist International
Country
United Kingdom
Website
moveassist.com/mai-relocation/
Product Features
Real Estate CRM
Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management
Product Features
Relocation
Content Library
Cost Management
Employee Portal
Expense Management
Immigration Management
Move Progress Tracking
Onboarding
Reimbursement Management
Surveys & Feedback
Tax Management
Vendor Management