Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MyColdInbox is a collaborative email management platform designed for teams to efficiently manage replies to cold outreach across various sending accounts. It integrates seamlessly with Gmail, Google Workspace, Outlook, Microsoft 365, and other IMAP/SMTP email services, consolidating incoming messages into a single, accessible workspace while ensuring that each message remains linked to its respective source mailbox. Users can easily filter and search through conversations, categorize replies with labels, assign discussions to team members, add internal comments, and respond directly from the original sending account. The platform offers role-specific workspaces, catering to agencies that manage client inboxes as well as teams focused on sales development, lead generation, recruitment, and outreach led by founders. Unlike typical email campaign tools, MyColdInbox specializes in handling replies and allows teams to continue using their preferred campaign software. Additionally, it features thread status tracking and customizable visibility options for shared or personal inboxes, enhancing team collaboration and efficiency. With MyColdInbox, teams can ensure that no reply goes unnoticed, fostering better communication and follow-up strategies.
Description
Enables the text functionality for established landline phones, encompassing both toll-free and standard numbers. It features automatic responses like "we are currently closed and will return your message soon," along with quick replies derived from pre-set customer service responses. Conversations can be designated to a specific agent group or an individual, allowing for organized communication. The system accommodates interactions ranging from one-on-one chats to broadcast messages sent to a customer distribution list. Furthermore, it includes the ability to forward messages directly to your email inbox and mobile messaging applications, where you can also respond seamlessly. This comprehensive support enhances customer engagement while streamlining communication processes.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon SES
Yes
Brevo
Yes
Gmail
Yes
GoDaddy Email
Yes
Google Workspace
Yes
Mailgun
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
SendGrid
Yes
Yahoo! Mail
Yes
Integrations
Amazon SES
No
Brevo
No
Gmail
No
GoDaddy Email
No
Google Workspace
No
Mailgun
No
Microsoft 365
No
Microsoft Outlook
No
SendGrid
No
Yahoo! Mail
No
Pricing Details
$15/user/month
Basic is $15 per seat per month; Pro is $29 and Business is $45 per seat per month. Paid plans receive 20% off with yearly billing. The 14-day free trial includes up to two mailboxes and requires no credit card. Basic allows up to 10 mailboxes; Pro and Business have no mailbox limit. Plans do not charge per mailbox.
Free Trial
Yes
Free Version
No
Pricing Details
$78 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Clustox LLC
Founded
2012
Country
United States
Website
mycoldinbox.com
Vendor Details
Company Name
Textology
Founded
2015
Country
United States
Website
www.textology.co
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No