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features
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support

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Description

Muni-Link is an advanced cloud-based software solution for utility billing, developed by Link Computer Corporation. This innovative platform is specifically designed for cities, municipalities, townships, authorities, and private utility firms, allowing users to easily make payments, access electronic bills, and track their usage, amounts owed, and payment history through an online interface. Key functionalities of Muni-Link encompass a customer portal, online payment capabilities, electronic billing, and integrated CASS certification, among others. Additionally, the software aims to enhance operational efficiency and improve customer satisfaction by streamlining the billing process.

Description

Our user-friendly online electronic billing solution empowers your firm to overhaul its e-billing procedures within just 30 days. Begin utilizing eBillingHub to securely gather all your electronic bills into a singular, highly adaptable, and scalable interface tailored to meet the operational needs of your law firm. Minimize write-downs and write-offs by streamlining your electronic bill submission processes compatible with all leading matter management systems. Navigate intricate billing situations effortlessly through straightforward invoice generation, batch processing capabilities, split billing options, and multi-payer invoicing facilities. Prevent billing discrepancies before they occur by leveraging advanced prebilling validation tools. Unearth areas of under-billing while enjoying real-time tracking of status and revenue forecasting through essential billing management metrics, which can significantly enhance your financial oversight. With these features, your firm can achieve greater efficiency and accuracy in its billing practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

SimpleLegal No 

Integrations

SimpleLegal Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Link Computer Corporation

Founded

1980

Country

United States

Website

muni-link.com

Vendor Details

Company Name

Thomson Reuters

Website

legal.thomsonreuters.com/en/products/ebillinghub

Product Features

Utility Billing

ACH Payment Processing Yes 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management Yes 

Product Features

Legal Billing

Accounting Management No 
Automatic Billing No 
Calendar Management No 
Case Management No 
Client Portal No 
Document Management No 
Expense Tracking No 
Time Tracking No 

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