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Description

Elevate your business with our innovative software that encompasses online ordering, tailored applications, delivery oversight, customer loyalty programs, kiosks, and much more, all designed to enhance the digital experiences of your customers. At MunchEm, we are passionate about the endless opportunities that technology can bring to the hospitality industry. Our mission is to empower local restaurants that are committed to their craft and serve food with genuine enthusiasm. Supporting the hardworking and imaginative owners and chefs in our community is vital for us. We envision a local scene that flourishes, rather than one that is dominated by chain establishments. We want to encourage you to broaden your culinary horizons and savor dishes from diverse cultures and chefs, rather than relying solely on mass-produced meals. Our goal is to equip local, budget-friendly restaurants with cutting-edge technology to ensure fair competition in the market. It is widely acknowledged that larger chains can easily develop effective websites, mobile applications, point-of-sale systems, and tablet menus, backed by substantial marketing budgets and advanced operational tools. By offering superior resources to independent restaurants, we aim to create a thriving ecosystem that showcases unique culinary experiences.

Description

Oracle's Simphony POS system is designed for comprehensive management of restaurants, catering to a wide range of food and beverage establishments worldwide, including local coffee shops, renowned fine dining venues, and major quick-service chains in locations such as stadiums and amusement parks. This versatile, all-in-one cloud-based POS platform empowers restaurateurs to enhance their online and in-house operations seamlessly from any device, processing billions of transactions annually to ensure exceptional service. With cloud-based adaptability, a robust integration network, and cost-effective monthly subscription plans, Simphony addresses the specific requirements of both single-location eateries and large enterprises spanning 180 countries. The system provides staff and customers with engaging, up-to-the-minute information, streamlining the ordering process and facilitating instantaneous communication between the kitchen and front-of-house. Furthermore, it automates the dissemination of updates regarding daily specials, menu changes, and tailored promotions to every relevant touchpoint, ensuring a cohesive dining experience. This capability not only improves operational efficiency but also enhances customer satisfaction, making it a vital tool for modern restaurants.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Atlas Direct Tips
Call2Kitchen
Doshii
Facebook
Flipdish
MENU
MVI
Oracle MICROS Express Station
Oracle MICROS Gift and Loyalty
Oracle MICROS POS
Postmates
PouchNATION
STEM
SevenRooms
SocialCrowd
SynergySuite
TableRes
TimeShareWare
Uber Eats
Yellow Dog Inventory

Integrations

Atlas Direct Tips
Call2Kitchen
Doshii
Facebook
Flipdish
MENU
MVI
Oracle MICROS Express Station
Oracle MICROS Gift and Loyalty
Oracle MICROS POS
Postmates
PouchNATION
STEM
SevenRooms
SocialCrowd
SynergySuite
TableRes
TimeShareWare
Uber Eats
Yellow Dog Inventory

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

MunchEm

Founded

2013

Country

United States

Website

munchem.com/AboutMunchEm.aspx

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Product Features

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Product Features

Bar POS

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Cloud Kitchen Management

Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Food Service Management

Costing
For Cafeterias
For Healthcare Facilities
Free / Reduced Meals
Inventory Management
Menu Planning
Nutritional Analysis
Online Payments / Funding
Point of Sale (POS)
Purchasing
Recipe Management
Schools
Tray Tracking

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Recipe Costing

Analytics/Reporting
Demand Planning
Inventory Management
Menu Management
Nutrition/Allergen Management
Online Ordering
Point of Sale
Recipe Management

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

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