Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Movius MultiLine has received full support from both IT departments and compliance teams, ensuring that client interactions remain secure and legitimate, including those conducted through WhatsApp. This innovative platform allows users to effortlessly send trade confirmations and research via text, providing a sense of freedom in communication. IT professionals appreciate MultiLine for its efficiency and user-friendly design, as it meets all necessary compliance standards, can be deployed within a matter of weeks, and empowers users to resolve issues independently without overwhelming them. With MultiLine, you can be confident that all regulatory requirements are addressed, as it includes automatic safeguards for personal information and inappropriate language that adapt and enhance over time. It also enables you to demonstrate that you are effectively capturing communications, allowing for quick searches to address inquiries or investigate potential claims. This unified application integrates business calling, texting, and WhatsApp messaging, ensuring compliance with various regulations, including MiFID II, FCA, SOX, GLBA, FINRA, and many others, making it an essential tool for modern businesses. By utilizing MultiLine, organizations can streamline their communication processes while maintaining strict adherence to compliance regulations.
Description
Enhance your customer engagement using over 20 channels within a single platform to deliver an exceptional experience with Qiscus. Turn leads into conversions, address complaints swiftly, and promote your products effectively through our integrated features. With a unified dashboard that combines multiple channels like WhatsApp, Facebook, Instagram, and LiveChat, you can streamline interactions seamlessly. Add a chat widget to your website and mobile applications for easy accessibility. Gain comprehensive insights into your customers, agents, and channels through detailed analytics. Our platform allows for integration with various systems to facilitate automation and growth. Thousands of businesses have successfully served millions of customers with Qiscus' innovative solutions, standing out in the competitive landscape. By maximizing customer trust throughout their journey, you can eliminate lead leakages and improve response times. Embrace your customers on a single, cohesive platform while managing their profiles through effective CRM tools. Respond to inquiries, showcase your products, and categorize customers using CRM and tagging for better organization. Furthermore, provide streamlined and efficient support with a multichannel inbox that enhances overall communication. This holistic approach not only optimizes customer interactions but also strengthens brand loyalty.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Messenger
Google Business Messages
Google Play
Instagram
LINE
LiveChat
Microsoft Teams
Telegram
WhatsApp
Integrations
Facebook
Facebook Messenger
Google Business Messages
Google Play
Instagram
LINE
LiveChat
Microsoft Teams
Telegram
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Movius Corp
Founded
1999
Country
United States
Website
moviuscorp.com
Vendor Details
Company Name
Qiscus
Country
Indonesia
Website
www.qiscus.com/id
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Product Features
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis