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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

MultiBilling is a comprehensive platform designed for utility billing and customer information management tailored for municipalities, utilities, property managers, and service bureaus. It facilitates a wide range of functions including account management, service configuration, billing processes, and customer service operations, alongside features for meter reading and online customer engagement. This versatile platform is engineered to manage utility billing across various service types while seamlessly integrating with existing systems such as enterprise resource planning, geographic information, property management, and metering solutions. Staff members benefit from a unified interface, whereas residents and account holders have access to convenient online self-service tools for various billing tasks. Delivered as a cloud-based software solution, MultiBilling also includes mobile capabilities to streamline field meter-reading operations. This platform is essential for organizations that oversee recurring utility charges and the associated processes of customer accounts, consumption tracking, billing, and payment management. With its robust features, MultiBilling enhances efficiency and improves customer satisfaction for utility service providers.

Description

SDL Desktop serves as an effective application designed for municipal personnel, facilitating interdepartmental connections and process automation. Meanwhile, SDL Portal is an online platform that provides residents and municipal employees with easy access to public information. This portal acts as a handy reference for staff members, while also enabling residents to interact with their local government. Additionally, SDL Mobile is a mobile application that enhances productivity in the field. Municipal inspectors, sub-code officials, and other field staff can conduct inspections, handle their tasks, and retrieve property history conveniently while they are on the move, which ultimately streamlines their workflow and improves service delivery. This seamless integration of tools ensures that both municipal staff and residents have the resources they need for effective communication and efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa Translations A.I. No 
SYSTRAN No 

Integrations

Alexa Translations A.I. Yes 
SYSTRAN Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1750.00/year/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MuniBilling

Founded

2007

Country

United States

Website

www.multibilling.com

Vendor Details

Company Name

Spatial Data Logic

Founded

1997

Country

United States

Website

www.spatialdatalogic.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management Yes 
Inventory Management No 
License Issuance Yes 
Permit Issuance Yes 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment Yes 
Utility Billing No 
Work Order Management Yes 

Municipal

Animal Licensing No 
Code Enforcement Yes 
Fund Accounting No 
Inventory Management No 
License Issuance Yes 
Parking Management No 
Permit Issuance Yes 
Planning & Zoning No 
Property Database No 
Taxation & Assessment Yes 
Utility Billing No 
Work Order Management Yes 

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