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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Embark on an accelerated journey toward adopting GenAI technologies within your organization. With just a few clicks, you can set up GenAI assistants that utilize your company’s data. Implement GenAI assistants equipped with security measures, fostering trust, compliance, and effective cost management. Explore the ways your teams are harnessing AI-driven assistants to gain valuable insights from data. Identify new opportunities to enhance the value derived from these technologies. Empower your GenAI applications through leading Large Language Models (LLMs). Establish seamless connections with premier GenAI model providers like Google, Amazon, Mistral, and Azure. Utilize secure GenAI features on your marketing communications site to effectively respond to inquiries from the press, analysts, and customers. Swiftly create and deploy GenAI assistants on web platforms, ensuring they deliver quick, accurate, and policy-compliant responses based on your public content. Additionally, harness secure GenAI capabilities to provide prompt and accurate answers to legal policy inquiries posed by your staff, enhancing overall efficiency and clarity. By integrating these solutions, you can significantly improve the support provided to both employees and clients alike.

Description

Pega GenAI Knowledge Buddy is an innovative AI-driven assistant that utilizes natural language processing and machine learning to deliver prompt and precise responses sourced from an organization's knowledge repository. Seamlessly integrating with current content libraries, it allows both customers and employees to efficiently obtain information without the hassle of manual searches. This tool significantly enhances customer self-service by providing clear, conversational replies on web and mobile platforms, which helps to minimize the need for direct support interactions. For service agents and sales personnel, Knowledge Buddy functions as an immediate support system, supplying accurate information to enhance customer interactions. Furthermore, it improves back-office efficiency by quickly retrieving procedural documents and guidelines, which aids in effective task execution. It also prioritizes enterprise-grade security, enabling organizations to manage user access rights while ensuring transparency in operations. By streamlining information access, it ultimately fosters a more knowledgeable and responsive work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Bedrock
Azure OpenAI Service
Codestral
Codestral Mamba
Gemini
Gemini 1.5 Flash
Gemini 1.5 Pro
Gemini 2.0
Gemini Advanced
Gemini Enterprise
Gemini Nano
Le Chat
Mathstral
Ministral 8B
Mistral 7B
Mistral AI
Mistral Large
Mistral Small
Mixtral 8x7B
Pixtral Large

Integrations

Amazon Bedrock
Azure OpenAI Service
Codestral
Codestral Mamba
Gemini
Gemini 1.5 Flash
Gemini 1.5 Pro
Gemini 2.0
Gemini Advanced
Gemini Enterprise
Gemini Nano
Le Chat
Mathstral
Ministral 8B
Mistral 7B
Mistral AI
Mistral Large
Mistral Small
Mixtral 8x7B
Pixtral Large

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Outshift by Cisco

Country

United States

Website

www.motific.ai/

Vendor Details

Company Name

Pegasystems

Founded

1983

Country

United States

Website

www.pega.com/products/genai-knowledge-buddy

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Product Features

Alternatives

Alternatives

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