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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Morphic serves as an intelligent assistant designed specifically for Airbnb hosts and small hosting teams looking to streamline their operations. By integrating seamlessly with Airbnb, it leverages data from listings, bookings, and conversations to enhance communication with guests and manage routine hosting tasks effectively. When new guest inquiries arise, they are directed to a feature called Copilot, which provides draft responses and suggested actions for the host's approval. Hosts enjoy the flexibility to transfer specific tasks into Autopilot using straightforward language, while critical decisions regarding refunds, safety concerns, and policy exceptions are retained for host discretion. Additionally, Morphic keeps track of unresolved issues, translates communications, and organizes coordination with cleaners and contractors through WhatsApp, along with sending timely reminders. The assistant is accessible via text or voice on desktop, its mobile app, or WhatsApp, allowing guests to continue their conversations on the Airbnb platform. Notably, there is no need for an additional property-management system or a separate AI subscription to utilize Morphic's features, ensuring that hosts can easily adopt this technology into their workflow. This comprehensive approach makes hosting more efficient, empowering hosts to focus on providing excellent guest experiences.

Description

msg2ai is a comprehensive AI messaging solution tailored for hotels, vacation rentals, and events, featuring AI Ambassador as its interactive assistant for guests and attendees. This software adeptly handles common inquiries and service requests via SMS, WhatsApp, and RCS, providing information on property details, check-in procedures, concierge services, event schedules, and timely updates. Guests can interact in their chosen language, while staff members maintain oversight of conversations and manage requests that necessitate human intervention. The platform also seamlessly integrates with hospitality property-management systems, enabling the automation of guest communications throughout the duration of a stay or event. Teams have the capability to customize messaging workflows specific to their properties or events, efficiently address frequently asked questions, disseminate important updates, and direct requests to the relevant staff. Additionally, msg2ai offers a suite of tools designed to enhance communication operations, including distinct products for message documentation and AI-driven support for events, ensuring a streamlined experience both for guests and staff alike. This innovative approach enhances operational efficiency and significantly improves guest satisfaction.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Airbnb Yes 
Guesty No 
Hostaway No 
Hostfully No 
Mews No 
Protel Cloud PMS No 
WhatsApp Yes 
apaleo No 

Integrations

Airbnb No 
Guesty Yes 
Hostaway Yes 
Hostfully Yes 
Mews Yes 
Protel Cloud PMS Yes 
WhatsApp No 
apaleo Yes 

Pricing Details

$9.90/listing/month
Launch pricing is $9.90 per connected listing per month; regular pricing is $12 per listing per month. Each listing includes a 21-day free trial with no credit card required. No separate property-management system or external AI subscription is required.
Free Trial Yes 
Free Version No 

Pricing Details

$9.99/month
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Morphic

Founded

2025

Country

United States

Website

www.morphicai.io

Vendor Details

Company Name

Msg2.ai

Founded

2020

Country

United States

Website

www.msg2.ai/

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Product Features

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No Alternatives

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