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Description
All-in-One Software for Digital Channel Feedback
Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email).
Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team.
+Customisable feedback forms
+Real-time statistics
Integrations with +API
+Various CX metrics
+Text analytics
+Advanced reporting capabilities
Mopinion pricing starts at $35 USD/month
Description
Simple Commenter is a streamlined visual feedback tool designed for agencies, freelancers, and product development teams. Clients can easily click on any element of a live website to leave a comment that is anchored to that specific location, all without the need to create an account. Each comment captures screenshots and provides context regarding the page, browser, and viewport, which aids teams in understanding and addressing any issues that arise. Teams have the ability to manage feedback efficiently, engage in threaded replies, attach relevant files, review PDFs and images, and monitor progress through a collaborative dashboard. The tool supports integrations with popular platforms such as Slack, Trello, Jira, GitHub, Asana, ClickUp, and Linear, enhancing its functionality. Users can choose from various installation methods, including a website snippet, a WordPress plugin, or a Chrome extension, to suit their needs. Additionally, a free browser-based option allows users to review a public URL and share feedback sessions without the hassle of signing up or installing software. Paid subscriptions unlock advanced features such as team workflows, additional integrations, and customizable branding options. Overall, Simple Commenter streamlines the feedback process, making collaboration easier and more efficient for all stakeholders involved.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adobe Marketo Engage
Yes
Asana
Yes
Google Analytics
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Jira
Yes
Lightspeed eCommerce
Yes
Magento
Yes
NextDNS
Yes
Integrations
Adobe Marketo Engage
No
Asana
No
Google Analytics
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Jira
No
Lightspeed eCommerce
No
Magento
No
NextDNS
No
Pricing Details
$229/month
Growth Package: $229/month
Turbo Package: $579/month
Enterprise: Request Quote
Turbo Package: $579/month
Enterprise: Request Quote
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Mopinion
Founded
2013
Country
Netherlands
Website
www.mopinionlabs.com
Vendor Details
Company Name
Ander Digital OÜ
Founded
2024
Country
Estonia
Website
www.simplecommenter.com
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
Yes
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
Yes
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
No
Supports Audio / Images / Video
No
